DEPARTMENT OF LABOR, LICENSING, & REGULATION

FUNCTIONS


[photo, 500 North Calvert St., Baltimore, Maryland] The Department of Labor, Licensing, and Regulation supervises employment training, job match services, unemployment insurance, and many of the State's licensing and regulatory boards concerned with occupations and professions, and home and mechanical services.

Since 2003, the Department has worked through the Office of Financial Regulation, and five main divisions: Labor and Industry; Occupational and Professional Licensing; Racing; Unemployment Insurance; and Workforce Development.

500 North Calvert St., Baltimore, Maryland, February 2004. Photo by Diane F. Evartt.


OFFICE OF SECRETARY

500 North Calvert St., Baltimore, MD 21202 - 3651

Appointed by the Governor with Senate advice and consent, the Secretary of Labor, Licensing, and Regulation heads the Department (Code Business Regulation Article, sec. 2-102). The Secretary chairs the Joint Enforcement Task Force on Workplace Fraud, and co-chairs the Maryland Employment Advancement Right Now (EARN) Stakeholder Work Group, and the Education and Workforce Training Coordinating Council for Correctional Institutions. In addition, the Secretary serves on the Governor's Executive Council; the Smart Growth Subcabinet; the Asbestos Oversight Committee; Maryland Building Rehabilitation Code Advisory Council; the Interagency Disabilities Board; the Maryland Health Care Reform Coordinating Council; the Governor's Commission on Hispanic Affairs; the Governor's Interagency Council on Homelessness; the State Coordinating Committee for Human Services Transportation; Maryland Integrated Map Executive Committee; the Maryland Longitudinal Data System Center Governing Board; the Maryland Advisory Commission on Manufacturing Competitiveness; the Interdepartmental Advisory Committee for Minority Affairs; the Council on Open Data; the State Board of Pilots; the P-20 Leadership Council of Maryland; the Pricing and Selection Committee for the Employment Works Program; the Governor's Commission on Small Business; the Maryland Veterans Trust; the Governor's Warrior to Worker Council; the Governor's Workforce Investment Board; and the Youth Apprenticeship Advisory Committee. Also, the Secretary serves on the Board of Directors, Maryland Workforce Corporation.

The Department's six divisions report directly to the Secretary. They are responsible for Financial Regulation; Labor and Industry; Occupational and Professional Licensing; Racing; Unemployment Insurance; and Workforce Development and Adult Learning.


DEPUTY SECRETARY

Reporting to the Deputy Secretary are the Board of Appeals, the Lower Appeals Division, and offices for budget and fiscal services, communications and media relations, fair practices, general services, government affairs, human resources, information technology, policy development, and program analysis and audit.

LOWER APPEALS DIVISION
In October 2008, the Lower Appeals Division was established as an entity separate from the Board of Appeals (Chapter 660, Acts of 2008). The Division holds hearings on claimants' or employers' appeals from unemployment insurance claims determinations of the Secretary of Labor, Licensing, and Regulation. Claimants may appeal determinations disqualifying them for benefits, and employers may appeal determinations allowing benefits. These hearings are conducted by hearing examiners, designated by the Division's Chief Hearing Examiner. Any aggrieved party may appeal a decision of a hearing examiner to the Board of Appeals. Final appellate recourse is to the courts of Maryland.

OFFICE OF INFORMATION TECHNOLOGY
1100 North Eutaw St., Room 303, Baltimore, MD 21201

In 1992, the Office of Information Technology organized in the Division of Employment and Training within the Department of Economic and Employment Development. The Office was made part of the Department of Labor, Licensing, and Regulation in 1995. In January 2001, the Office moved under Information and Technology Management. In July 2005, Information and Technology Management was disbanded and the Office became responsible for all the Department's information technology functions.

The Office is comprised of Client Services Development, Information Technology, Mini and Mainframe Development, Operations, PC Support, and Production Support.


OFFICE OF FINANCIAL REGULATION

500 North Calvert St., Room 402, Baltimore, MD 21201

Prior to 1910, the State Treasurer supervised those banks having capital stock and doing business in Maryland. Oversight of financial institutions was first entrusted to a Bank Commissioner in 1910 (Chapter 219, Acts of 1910). Functions of the current Office of Financial Regulation began in 1980.

The Office of Financial Regulation protects consumers by ensuring the soundness of financial institutions in the State, licensing financial industry professionals, and disciplining businesses and individuals engaged in fraudulent financial activities. The Office regulates State-chartered banks, credit unions, savings banks, and trust companies. Further, the Office licenses installment loan lenders, mortgage lenders, check-cashing outlets, debt management companies, money transmitters, and debt collection agencies. In October 2003, the Commissioner also became responsible for licensing providers of debt management services (Chapter 375, Acts of 2003). Providers of debt settlement services were added to the Office's responsibilities for licensing in October 2011 (Chapters 280 & 281, Acts of 2011).

Heading the Office, the Commissioner of Financial Regulation is appointed by the Secretary of Labor, Licensing, and Regulation with the approval of the Governor and Senate advice and consent. The Commissioner holds office at the pleasure of the Secretary. Authorization for the Commissioner continues through July 1, 2022 (Chapter 326, Acts of 1996; Chapter 332, Acts of 2011; Code Financial Institutions Article, secs. 2-101 through 2-112).

Under the Office are units for Administration and Credit Unions; Depository Corporate Activities; Depository Supervision; Enforcement and Consumer Services; Internal Policy; and Nondepository Institutions.

ADMINISTRATION & CREDIT UNIONS

All State-chartered credit unions are supervised by the Commissioner of Financial Regulation, who is required to examine these institutions at least once each year. Under the Credit Union Law, any seven or more Maryland residents sharing common occupational, residential or social experiences or characteristics may act as incorporators to form a credit union and apply to the Commissioner of Financial Regulation for permission to organize. Annually, all credit unions must report to the Commissioner (Code Financial Institutions Article, secs. 6-101 through 6-704).

State-chartered credit unions may be insured by the National Credit Union Administration or the Credit Union Insurance Corporation (Chapter 658, Acts of 1973). The Commissioner of Financial Regulation must certify to the Corporation a credit union's financial affairs, solvency, management, and directorship as being approved for insurance of its members' shares and deposit accounts (Code Financial Institutions Article, secs. 7-101 through 7-117).

DEPOSITORY SUPERVISION

In Maryland, Depository Supervision started when the office of the State Bank Commissioner was created in 1910 (Chapter 219, Acts of 1910). Functions of that office became the responsibility of the Commissioner of Financial Regulation when Bank Supervision was organized in 1996. Bank Supervision reformed as Depository Supervision in January 2008.

Depository Supervision supervises and examines all Maryland-chartered banks, credit unions, and trust companies.

BANKS
Over all banking institutions in the State, except national banks, the Commissioner's office has general supervision. It must examine each institution at least once every 18 months, at such other times as the Commissioner deems expedient, and at any time upon request of the board of directors of the institution. These examinations may be made in conjunction with federal regulatory agencies. The Office of Financial Regulation also handles consumer complaints against institutions under its jurisdiction.

All new State banking institutions must incorporate under the supervision of the Commissioner of Financial Regulation and must obtain a certificate before opening for business. The Commissioner must approve all applications for a branch office made by a State bank, trust company, or mutual savings bank, and must pass upon all amendments to their charters, as well as the establishment of affiliates and subsidiaries. Mergers or voluntary liquidations and acquisitions of State-chartered banks also must be approved by the Commissioner (Code Financial Institutions Article, secs. 2-101 through 5-1007).

Every bank, trust company, and mutual savings bank is required to submit under oath to the Commissioner of Financial Regulation at least two reports in each calendar year. The reports must exhibit in detail the resources and liabilities of the institution.

Tax-Exempt Financial Institutions. Eligible tax-exempt financial institutions may apply to the Commissioner of Financial Regulation to be supervised and examined by the Commissioner (Code Financial Institutions Article, sec. 12-701). These institutions must be nonstock corporations exempt from taxes under the Revenue Code (sec. 501 (c)(3)), as amended; and financial institutions engaged solely in extending credit and loans to socially or economically disadvantaged businesses for their business and commercial development. In addition, a majority and all controlling members of such financial institutions must be persons designated and approved by any banking institution or national banking association.

CONSUMER CREDIT
In Maryland, regulation of consumer credit began in 1939 under jurisdiction of the Bank Commissioner (Chapter 741, Acts of 1939). It reformed under the Administrator of Loan Laws in 1941 (Chapter 289, Acts of 1941). In 1970, the office was renamed Commissioner of Small Loans and, in 1974, Commissioner of Consumer Credit (Chapter 402, Acts of 1970; Chapter 457, Acts of 1974). In 1996, these responsibilities were assigned to the Commissioner of Financial Regulation.

Consumer loan companies, sales finance companies, retail credit card financing companies, installment loan lenders, debt collectors, credit grantors, and mortgage brokers, lenders, and servicers are licensed, registered, and regulated by the Commissioner of Financial Regulation. In addition, the Commissioner administers the Maryland Credit Services Businesses Act, the Consumer Credit Reporting Agencies Law, the Maryland Equal Credit Opportunity Act, the Denial of Credit Disclosure Act, and the Maryland Money Transmission Act. The Commissioner has co-jurisdictional authority on unfair or deceptive trade practices and generally enforces the consumer protection laws governing credit. To discover violations of the law, the office regularly examines and investigates these companies. The office also maintains a complaint section which answers inquiries and investigates complaints from consumers and the business community regarding irregularities or violations.

The Maryland Money Transmission Act requires the Commissioner of Financial Regulation to license and regulate persons issuing checks, drafts, and money orders for a fee, or operating a bill payer service or an accelerated mortgage payment service. Persons who wish to transact such business in Maryland must be licensed by the Commissioner. All such persons must report annually to the Commissioner on agent charges, financial structure, and other conditions relative to their functions under the Law (Code Financial Institutions Article, secs. 12-401 through 12-424).

Upon the filing of a written letter of complaint, the Commissioner may investigate, and (after a formal hearing) issue cease and desist orders, and award restitution. The Commissioner also may suspend or revoke a license upon finding an illegal activity (Code Financial Institutions Article, secs. 11-101 through 11-524; Commercial Law Article, secs. 12-514, 12-631, 12-916, 12-1016, 14-1218, 14-1706, 14-1911).


DIVISION OF LABOR & INDUSTRY

[photo, 1100 North Eutaw St., Baltimore] 1100 North Eutaw St., Baltimore, MD 21201

The Division of Labor and Industry enforces laws and regulations affecting workers and employers. Protection for workers is provided by the Division which sets safety standards and promotes harmony between employers and employees. The Division also protects the public by inspecting railroads, boilers, elevators, and amusement rides.

1100 North Eutaw St., Baltimore, Maryland, April 2001. Photo by Diane F. Evartt.


Established in 1884 as the Bureau of Industrial Statistics and Information, the Division of Labor and Industry is one of the oldest governmental agencies in this field in the United States, antedating the U.S. Department of Labor by one year (Chapter 211, Acts of 1884). Though authorized as the Bureau of Statistics and Information, from its inception, the Bureau was called the Bureau of Industrial Statistics and Information. After 1892, the Department was known as the Industrial Bureau. A reorganization in 1916 renamed it the State Board of Labor and Statistics with enforcement powers for all factory acts. Further reformed in 1939 (Chapter 747, Acts of 1939), the Board in 1945 became the Department of Labor and Industry (Chapter 938, Acts of 1945). It adopted its present name in 1970 when it was made part of the Department of Licensing and Regulation (Chapter 402, Acts of 1970), which became the Department of Labor, Licensing, and Regulation in 1995.

The Commissioner of Labor and Industry is mandated to promote harmony between industry and labor; promote and develop the welfare of wage earners; and accept federal funds for matters under the Division's jurisdiction (Code Labor & Employment Article, sec. 2-105).

With the approval of the Governor, the Commissioner of Labor and Industry is appointed by the Secretary of Labor, Licensing, and Regulation and holds office at the pleasure of the Secretary.

Four sections comprise the Division: Apprenticeship and Prevailing Wage Programs; Employment Standards and Classification; Occupational Safety and Health; and Safety Inspection (Code Labor & Employment Article, secs. 2-101 through 2-108).

APPRENTICESHIP & PREVAILING WAGE PROGRAMS

Apprenticeship and Prevailing Wage Programs originated as Apprenticeship and Training within the Division of Labor and Industry in 1991 as part of the Department of Economic and Employment Development, and became the Apprenticeship Program in 1993. It transferred to the Department of Labor, Licensing, and Regulation in 1995 (Chapter 120, Acts of 1995). In April 2004, Apprenticeship and Training moved from the Division of Labor and Industry to the Division of Workforce Development and was renamed the Office of Apprenticeship and Training. As Apprenticeship and Training, it transferred back to the Division of Labor and Industry in October 2007. When the Living Wage Unit and Prevailing Wage Unit joined Apprenticeship and Training in July 2012, Apprenticeship and Prevailing Wage Programs was formed.

Three units come under Apprenticeship and Prevailing Wage Programs: Apprenticeship and Training; Living Wage; and Prevailing Wage. The Director of Apprenticeship and Training is appointed by the Secretary of Labor, Licensing, and Regulation (Code Labor & Employment Article, secs. 11-401 through 11-408).

APPRENTICESHIP & TRAINING
Under direction of the Apprenticeship and Training Council, the Apprenticeship and Training Program registers, certifies, and monitors skilled, craft, trade and technical apprenticeship programs statewide.

LIVING WAGE UNIT
The Living Wage Unit administers and enforces the law requiring Maryland contractors to pay their employees a living wage while working on State projects (Chapter 284, Acts of 2007).

Annually, the living wage rate is adjusted for inflation by the Commissioner of Labor and Industry.

PREVAILING WAGE UNIT
The Prevailing Wage Unit began in 1969. The Unit determines the prevailing hourly rate of wages for the same or similar work performed in a locality by various kinds of workers and apprentices required to execute a State-funded construction contract. The Unit also audits payrolls submitted by contractors and conducts on-site inspections to ensure that proper wages are being paid for the work performed (Code State Finance & Procurement Article, secs. 17-201 through 17-226).

EMPLOYMENT STANDARDS & CLASSIFICATION

In 2007, Employment Standards and Classification was established to assist Maryland workers in receiving the wages due them. It oversees two units: Employment Standards, and Worker Classification Protection.

WORKER CLASSIFICATION PROTECTION UNIT
The Worker Classification Protection Unit began as the Workplace Fraud Unit in September 2010, and adopted its present name in July 2012. The Unit is charged with administering and enforcing the Workplace Fraud Act (Chapter 188, Acts of 2009). The Unit investigates cases mostly in the construction or landscaping industries where employers have misclassified employees as independent contractors and do not withhold income taxes or provide access to health benefits or pensions, or pay premiums for workers’ compensation and unemployment insurance coverage.

OCCUPATIONAL SAFETY & HEALTH

10946 Golden West Drive, Suite 160, Hunt Valley, MD 21031

Maryland's concern for safety and health in the workplace dates to 1884 when the Bureau of Statistics and Information formed. The Occupational Safety and Health Act of 1973 reorganized Maryland safety programs and enforcement authorities into a single State occupational safety and health program (Chapter 59, Acts of 1973).

Occupational Safety and Health administers the Maryland Occupational Safety and Health Program. This program enforces the federal Occupational Safety and Health Administration program in Maryland, with the exception of maritime industries and federal employment. The Program requires that each employer provide a safe and healthful workplace by complying with occupational safety and health regulations and preventing injuries and illnesses. To that end, the Program inspects workplaces and, when violations are found, issues citations and assesses penalties. It also offers free educational and training programs and consultation surveys (Code Labor & Employment Article, secs. 5-101 through 5-901).

Under Occupational Safety and Health are four units: Consultation Services; Outreach, Training, and Education; Research and Statistics; and Safety and Health Compliance Services.

SAFETY INSPECTION

Safety Inspection oversees safety programs for amusement rides, elevators, boilers and pressure vessels, and railroad track equipment and operations. Oversight covers critical safety inspections of equipment which, if not installed and maintained properly, can pose hazards to the public.

AMUSEMENT RIDE INSPECTION
Enacted in 1976, the Amusement Ride Safety Law provides an inspection and enforcement program to ensure the safety of the public in the use of amusement rides and attractions (Chapter 844, Acts of 1976). The Commissioner of Labor and Industry administers and enforces this law, which covers amusement rides and attractions erected permanently or temporarily at carnivals, fairs, and amusement parks (Code Business Regulation Article, secs. 3-101 through 3-601).

BOILER & PRESSURE VESSEL SAFETY INSPECTION
The Boiler and Pressure Vessel Safety Inspection unit inspects boilers and pressure vessels used in commercial establishments, places of public gathering, and apartment buildings with six or more units (Code Public Safety Article, secs. 12-901 through 12-919). Any boiler or pressure vessel to be installed in Maryland must be built to a standardized nationwide construction code (American Society of Mechanical Engineers (ASME) Boiler and Pressure Vessel Code). Through periodic inspections and close monitoring of all repair work, the unit ensures the safe operation of boilers and pressure vessels.

ELEVATOR SAFETY INSPECTION
The Commissioner of Labor and Industry is responsible for the inspection and certification of elevators, dumbwaiters, escalators, and moving walks throughout Maryland (Code Public Safety Article, secs. 12-801 through 12-817).

Elevator Safety Inspection Program. Under this program, inspections are conducted in accordance with the American Society of Mechanical Engineers (ASME) Safety Code for Elevators and Escalators.

RAILROAD SAFETY & HEALTH
Railroad Safety and Health Program. Formed in 1980, the Program conducts inspections to ensure enforcement of State and federal railroad safety requirements (Chapter 834, Acts of 1980). The Program also investigates railroad-related accidents and incidents and responds to citizen complaints involving railroad companies operating in Maryland (Code Labor & Employment Article, secs. 5.5-101 through 5.5-123).


DIVISION OF OCCUPATIONAL & PROFESSIONAL LICENSING

500 North Calvert St., 3rd floor, Baltimore, MD 21202 - 3651

Standards of performance for several vocations are enforced by the Division of Occupational and Professional Licensing. Created in 1980, the Division supervises a variety of specialized occupations, including accountants, architects, barbers, cosmetologists, engineers, home improvement contractors, and real estate brokers. The Division also regulates the sports of boxing and wrestling and oversees cemeteries as well.

The Division oversees and coordinates sixteen boards, four commissions, one oversight office, and the licensure of four additional occupational groups. The Commissioner plans and directs the daily administrative, fiscal and technical functions of these agencies and administers all aspects of their licensing laws.

STATE ATHLETIC COMMISSION
500 North Calvert St., Room 304, Baltimore, MD 21202 - 3651

In 1920, the State Athletic Commission formed (Chapter 710, Acts of 1920). The Commission supervises all professional boxing, kick-boxing, sparring and wrestling matches and exhibitions held in Maryland. Since October 2008, the Commission also has supervised, and regulated mixed martial arts events and participants (Chapters 607 and 608, Acts of 2008). Rules to govern such bouts are enacted and enforced by the Commission. In addition, participants, all referees, managers, seconds, and all corporations, associations, promoters, or persons sponsoring such bouts are licensed by the Commission.

From all sponsors of boxing and wrestling matches, the Commission collects a tax on rights to boxing, kickboxing, professional wrestling and mixed matial arts events. These fees are deposited with the Comptroller of Maryland as State General Funds.

The Commission's five members are appointed to six-year terms by the Governor with the advice of the Secretary of Labor, Licensing, and Regulation. Authorization for the Commission continues until July 1, 2021 (Code Business Regulation Article, secs. 4-201 through 4-208).

STATE BOARD OF BARBERS
500 North Calvert St., Room 307, Baltimore, MD 21202 - 3651

The State Board of Barbers began in 1904 as the Board of Barber Examiners (Chapter 226, Acts of 1904). The Board received its present name in 1989 (Chapter 3, Acts of 1989). The Board examines, licenses, and regulates all persons engaged in barbering services in the State. With the approval of the Secretary of Labor, Licensing, and Regulation, the Board may appoint inspectors to inspect shops and schools. The Board also has the power to make rules and regulations.

Seven members constitute the Board. They are appointed to five-year terms by the Governor with the advice of the Secretary of Labor, Licensing, and Regulation. The Governor names the president, secretary, and treasurer. Authorization for the Board continues until July 1, 2021 (Chapter 395, Acts of 2010; Code Business Occupations & Professions Article, secs. 4-101 through 4-701).


[photo, Red Cedar (Juniperus virginiana) at cemetery, Owings (Anne Arundel County), Maryland] OFFICE OF CEMETERY OVERSIGHT
500 North Calvert St., Room 301, Baltimore, MD 21202 - 3651

The Office of Cemetery Oversight was created within the Department of Labor, Licensing, and Regulation in 1997 (Chapter 675, Acts of 1997). The Office licenses and monitors individuals, partnerships, corporations, and limited liability companies that provide burial goods and grounds in Maryland.

With the Governor's approval, the Secretary of Labor, Licensing, and Regulation appoints the Director (Code Business Regulation Article, secs. 5-201 through 5-206). Authorization for the Office continues until July 1, 2023 (Code Busines Occupations Article, sec. 5-1002).

Red Cedar (Juniperus virginiana) at cemetery, Owings (Anne Arundel County), Maryland, May 2015. Photo by Diane F. Evartt.


STATE BOARD OF COSMETOLOGISTS
500 North Calvert St., Room 307, Baltimore, MD 21202 - 3651

The State Board of Cosmetologists originated in 1935 as the Board of Hairdressers and Beauty Culturists (Chapter 282, Acts of 1935). It adopted its present name in 1961 (Chapter 278, Acts of 1961). The Board examines, licenses, and regulates all persons engaged in the practice of beauty culture within Maryland. Throughout the State, the Board inspects beauty salons and schools, and is authorized to make rules and regulations governing cosmetologists.

The Board is composed of seven members appointed to three-year terms by the Governor with the advice of the Secretary of Labor, Licensing, and Regulation. Authorization for the Board continues until July 1, 2021 (Chapter 395, Acts of 2010; Code Business Occupations & Professions Article, secs. 5-101 through 5-702).

STATE BOARD OF MASTER ELECTRICIANS
500 North Calvert St., Room 302, Baltimore, MD 21202 - 3651

In 1984, the State Board of Master Electricians was created as the Maryland Statewide Electrical Licensing Board (Chapter 731, Acts of 1984). The Board adopted its present name in 1988 (Chapter 648, Acts of 1988). Previously, a Board of Electrical Examiners and Supervisors, created in 1906, was incorporated into the Department of Licensing and Regulation in 1970, but its scope was limited to Baltimore City (Chapter 244, Acts of 1906; Chapter 402, Acts of 1970). The State Board of Master Electricians examines and licenses master electricians desiring to work on a statewide or multi-county basis in Maryland.

With Senate advice and consent, the Governor appoints the Board's nine members to three-year terms. Authorization for the Board extends to July 1, 2023 (Chapter 201, Acts of 2011; Code Business Occupations & Professions Article, secs. 6-101 through 6-702).

ELEVATOR SAFETY REVIEW BOARD
In October 2001, the Elevator Safety Review Board was created (Chapter 703, Acts of 2001). Elevator mechanics and contractors are licensed by the Board.

The Board has nine members. With Senate advice and consent and the advice of the Secretary, the Governor appoints eight members to three-year terms. The ninth member serves ex officio. Authorization for the Board continues until July 1, 2019 (Chapter 288, Acts of 2014; Code Public Safety Article, secs. 12-819 through 12-841).

STATE BOARD OF STATIONARY ENGINEERS
500 North Calvert St., Room 302, Baltimore, MD 21202 - 3651

The State Board of Stationary Engineers dates to 1892 (Chapter 448, Acts of 1892). As the Board of Examining Engineers, it examined applicants for certificates of proficiency to operate stationary or portable engines in Baltimore City. In 2005, its responsibilities were extended statewide and it was reconstituted under its present name (Chapter 613, Acts of 2005).

For stationary engineers, the Board adopts regulations; issues licenses; conducts examinations; investigates complaints; and maintains a list of licensees. Stationary engineers operate and maintain steam and power generators, heating plants, boilers, pressure valves, and similar systems.

The Governor appoints the Board's eight members with the advice of the Senate and the Secretary of Labor, Licensing, and Regulation. Members serve three-year terms. Authorization for the Board ends July 1, 2024 (Chapter 51, Acts of 2014; Code Business Occupations & Professions Article, secs. 6.5-101 through 6.5-501).

STATE BOARD OF FORESTERS
500 North Calvert St., Room 304, Baltimore, MD 21202 - 3651

The State Board of Foresters began in 1972 as the State Board of Registration for Foresters (Chapter 638, Acts of 1972). It was assigned to the Department of Licensing and Regulation in 1974 and received its present name in 1989 (Chapter 4, Acts of the Special Session of 1973; Chapter 3, Acts of 1989). The Board licenses and regulates persons practicing forestry in Maryland.

With Senate advice and consent, the Governor appoints the Board's seven members to five-year terms. Authorization for the Board continues until July 1, 2025 (Chapter 408, Acts of 2014; Code Business Occupations & Professions Article, secs. 7-101 through 7-602).

STATE BOARD OF HEATING, VENTILATION, AIR-CONDITIONING, & REFRIGERATION CONTRACTORS
500 North Calvert St., Room 302, Baltimore, MD 21202 - 3651

The State Board of Heating, Ventilation, Air-Conditioning, and Refrigeration Contractors was created in 1992 (Chapter 649, Acts of 1992, effective January 1, 1993). The Board licenses persons who provide or assist in providing heating, ventilation, air-conditioning and refrigeration in Maryland.

The Governor appoints the Board's nine members with the advice of the Secretary of Labor, Licensing, and Regulation and Senate advice and consent. Members serve three-year terms. The Governor designates the chair. Authorization for the Board continues until July 1, 2023 (Chapter 126, Acts of 2010; Chapter 179, Acts of 2011; Code Business Regulation Article, secs. 9A-101 through 9A-602).

MARYLAND HOME IMPROVEMENT COMMISSION
500 North Calvert St., Baltimore, MD 21202 - 3651

In 1962, the Maryland Home Improvement Commission was established (Chapter 133, Acts of 1962). The Commission licenses and regulates contractors, subcontractors, and salespersons in the home improvement industry. It investigates complaints filed by home owners against home improvement contractors, and takes administrative or legal action against violators of the law. Further, the Commission administers the Home Improvement Guaranty Fund, which provides limited restitution to consumers with valid claims against licensed home improvement contractors. In addition, by July 1, 2013, any business offering mold remediation services must be licensed by the Commission (Chapter 537, Acts of 2008; Chapter 333, Acts of 2011).

The Commission's nine members are appointed to four-year terms by the Governor with the advice of the Secretary of Labor, Licensing, and Regulation. The Governor names the chair with the advice of the Secretary of Labor, Licensing, and Regulation. Authorization for the Commission continues until July 1, 2022 (Chapter 333, Acts of 2011; Code Business Regulation Article, secs. 8-101 through 8-702).

STATE BOARD OF PLUMBING
500 North Calvert St., Room 302, Baltimore, MD 21202 - 3651

The first board for examining and licensing plumbers in Maryland was established in 1886 (Chapter 439, Acts of 1886). Its jurisdiction was limited to Baltimore City. The State Board of Commissioners of Practical Plumbing was created with statewide jurisdiction in 1910 (Chapter 436, Acts of 1910). In 1988, it was renamed the State Board of Plumbing (Chapter 647, Acts of 1988). The Board regulates the plumbing trade in Maryland. It examines and certifies journeymen and master plumbers. Periodically, the Board also publishes the State Plumbing Code.

The Board has nine members. They are appointed to three-year terms by the Governor with the advice of the Secretary of Labor, Licensing, and Regulation and Senate advice and consent. The Governor names the chair. Authorization for the Board continues until July 1, 2023 (Chapter 134, Acts of 2010; Code Business Occupations & Professions Article, secs. 12-101 through 12-702).

STATE BOARD OF PUBLIC ACCOUNTANCY
500 North Calvert St., Room 308, Baltimore, MD 21202 - 3651

The State Board of Public Accountancy originated in 1900 as the Board of Examiners of Public Accountants (Chapter 719, Acts of 1900). In 1961, the Board was renamed the Maryland State Board of Public Accountancy (Chapter 819, Acts of 1961). It became the State Board of Public Accountancy in 1989 (Chapter 3, Acts of 1989).

Subject to the authority of the Secretary of Labor, Licensing, and Regulation, the Board examines applicants for certificates as certified public accountants; judges applications by certified public accountants of other states for reciprocal certificates; and enrolls certified public accountants, corporations, and partnerships engaging in certified public accounting services. Examinations are held each May and November. The Board issues certificates to those who pass the examinations or whose applications for reciprocal certificates are approved. For specified causes, the Board may revoke or suspend any such certificate, registration, or enrollment after written notice to the holder and reasonable opportunity for a hearing. In 1970, the General Assembly established minimum educational requirements for applicants and gave the Board jurisdiction over professional ethics.

The Board's seven members are appointed to three-year terms by the Governor with the advice of the Secretary of Labor, Licensing, and Regulation. Authorization for the Board continues until July 1, 2015 (Code Business Occupations & Professions Article, secs. 2-101 through 2-702).

STATE COMMISSION OF REAL ESTATE APPRAISERS, APPRAISAL MANAGEMENT COMPANIES, & HOME INSPECTORS
500 North Calvert St., Room 302, Baltimore, MD 21202 - 3651

The State Commission of Real Estate Appraisers, Appraisal Management Companies, and Home Inspectors was created as the State Commission of Real Estate Appraisers in 1990 to license real estate appraisers (Chapter 594, Acts of 1990). Assuming authority to license and regulate home inspectors, the Commission became the State Commission of Real Estate Appraisers and Home Inspectors on October 1, 2001 (Chapter 470, Acts of 2001). In 2011, apprasal management companies were required to register with the Commission (Chapters 269 & 270, Acts of 2011). To reflect that added responsibility, the Commission was renamed the State Commission of Real Estate Appraisers, Appraisal Management Companies, and Home Inspectors in July 2012 (Chapter 366, Acts of 2012).

Any person who wishes to provide real estate appraisal services in Maryland must be licensed by the Commission. Home inspectors also are licensed and regulated by the Commission. The Commission also ensures that licensed home inspectors meet continuing professional competency standards.

The Commission's fifteen members are appointed to three-year terms by the Governor with the advice of the Secretary of Labor, Licensing, and Regulation and Senate advice and consent. Nominated by the Commission, the Executive Director is appointed by the Secretary of Labor, Licensing, and Regulation. Authorization for the Commission continues until July 1, 2023 (Chapter 366, Acts of 2012; Code Business Occupations & Professions Article, secs. 16-101 through 16-802).

STATE REAL ESTATE COMMISSION
500 North Calvert St., Room 305, Baltimore, MD 21202 - 3651

The Real Estate Commission of Maryland was constituted in 1939 to license all real estate brokers and salespersons doing business in Maryland (Chapter 351, Acts of 1939). In 1988, the Commission was renamed the State Real Estate Commission (Chapter 563, Acts of 1988). The Commission adopts regulations for licensing real estate brokers and salespersons, formulates a code of ethics for the business of real estate, and sets standards for hearings conducted by itself or the Real Estate Hearing Board. Each applicant for a real estate salesperson's or broker's license must complete courses relating to the principles of real estate in order to qualify for examination.

The Commission may revoke, refuse, or suspend a license and reprimand or fine a person up to $2,000 per violation for unethical conduct or violation of the real estate laws. Since 1971, the Commission has administered the Real Estate Guaranty Fund of Maryland (Chapter 648, Acts of 1971). The Fund, in essence, bonds all licensees.

Nine members comprise the Commission. They are appointed to four-year terms by the Governor with the advice of the Secretary of Labor, Licensing, and Regulation and Senate advice and consent. Authorization for the Commission continues until July 1, 2022 (Chapter 184, Acts of 2012; Code Business Occupations & Professions Article, secs. 17-101 through 17-702).

STATE BOARD OF INDIVIDUAL TAX PREPARERS
500 North Calvert St., Baltimore, MD 21202 - 3651

In June 2008, the State Board of Individual Tax Preparers was established (Chapter 623, Acts of 2008). Since June 1, 2010, any individual who provides tax preparation services in Maryland must be registered with the Board.

The Board's eight members are appointed to four-year terms by the Governor with the advice of the Attorney General, the Comptroller of Maryland, and the Secretary of Labor, Licensing, and Regulation. Authorization for the Board continues through July 1, 2026 (Code Business Occupations & Professions Article, secs. 21-101 through 21-502; State Government Article, sec. 8-403 (b)(32)).

REGISTRATION OF LAND PROFESSIONALS
Effective June 2013, persons operating as land professionals in Maryland must register with the Department of Labor, Licensing, and Regulation and have a registration certificate issued to them (Chapter 642, Acts of 2013). A land professional is a person who negotiates with a property owner to acquire mineral rights in oil or gas.

LICENSURE OF LOCKSMITHS
500 North Calvert St., Baltimore, MD 21202 - 3651

In October 2009, the Secretary of Labor, Licensing, and Regulation became responsible for licensing locksmiths (Chapters 551 & 552, Acts of 2009). Since July 1, 2010, any person providing locksmith services in Maryland must have a license (Code Business Regulation Article, secs. 12.5-101 through 12.5-601).

LICENSURE OF SECONDHAND PRECIOUS METAL OBJECT DEALERS & PAWNBROKERS
500 North Calvert St., Room 304, Baltimore, MD 21202 - 3651

In 1981, the Secretary of Licensing and Regulation was authorized to license every individual dealer in secondhand precious metals and gems in the State (Chapter 436, Acts of 1981). This licensure was extended in 1982 to cover pawnbrokers in those jurisdictions not having local licenses. Since 1995, the Secretary of Labor, Licensing, and Regulation has been responsible for these duties (Code Business Regulation Article, secs. 12-101 through 12-601).

LICENSURE OF SPORTS AGENTS
500 North Calvert St., Room 302, Baltimore, MD 21202 - 3651

In 1988, the Secretary of Licensing and Regulation was authorized to license sports agents recruiting athletes in Maryland and to suspend or revoke such licenses after a hearing (Chapter 695, Acts of 1988). The statute imposes certain duties on sports agents regarding the filing of contracts, disclosure of fee schedules, contract cancellation, advertising, prohibited activities, and record keeping. Since 1995, the Secretary of Labor, Licensing, and Regulation has been responsible for these duties (Code Business Regulation Article, secs. 4-401 through 4-426).

PROFESSIONAL LICENSING BOARDS

In June 2003, the five professional design boards were organized under Professional Licensing Boards (Chapter 227, Acts of 2003). These boards include the State Board of Architects; the State Board for Professional Engineers; the State Board of Certified Interior Designers; the State Board for Professional Land Surveyors; and the State Board of Examiners of Landscape Architects. Later, the State Board of Pilots joined the group for administrative purposes. The design boards jointly publish a newsletter, and pay licensing fees into the Occupational and Professional Licensing Design Boards' Fund, which covers the costs associated with fulfilling the statutory and regulatory duties of each board.

STATE BOARD OF ARCHITECTS
500 North Calvert St., Room 308, Baltimore, MD 21202 - 3651

As the Board of Examiners and Registration of Architects, the State Board of Architects originated in 1935 (Chapter 309, Acts of 1935). It was renamed the Maryland Architectural Registration Board in 1968 (Chapter 463, Acts of 1968). In 1989, the Board received its present name (Chapter 3, Acts of 1989). The Board decides all matters pertaining to the registration of architects in Maryland. All persons, corporations, or partnerships seeking to practice architecture in the State must submit their qualifications to the Board or pass its examination before being registered and licensed to practice.

The Governor appoints the Board's seven members to five-year terms with the advice of the Secretary of Labor, Licensing, and Regulation and Senate advice and consent. The Governor also names the chair. Authorization for the Board continues until July 1, 2023 (Chapter 316, Acts of 2011; Code Business Occupations & Professions Article, secs. 3-101 through 3-702).

STATE BOARD FOR PROFESSIONAL ENGINEERS
500 North Calvert St., Room 308, Baltimore, MD 21202 - 3651

In 1939, the State Board for Professional Engineers was established as the State Board of Registration for Professional Engineers and Land Surveyors (Chapter 752, Acts of 1939). The Board's licensing functions for engineers reorganized as the State Board of Registration for Professional Engineers in 1977 (Chapter 763, Acts of 1977). The Board received its present name in 1989 (Chapter 3, Acts of 1989). Professional engineers wishing to practice in Maryland must apply to the Board for a license. Upon application, they must furnish evidence of their experience and training.

Provisions of the registration law are enforced by the Board which restrains any violation of it. The Board can investigate charges as well as hear complaints of violations, subpoena witnesses, require the submission of documents or other data, and apply for relief by injunction.

The Board has eight members. They are appointed to five-year terms by the Governor with Senate advice and consent and the advice of the Secretary of Labor, Licensing, and Regulation. Authorization for the Board continues until July 1, 2023 (Chapters 279, 317, Acts of 2011; Code Business Occupations & Professions Article, secs. 14-101 through 14-602).

STATE BOARD OF CERTIFIED INTERIOR DESIGNERS
500 North Calvert St., Room 308, Baltimore, MD 21202 - 3651

The State Board of Certified Interior Designers formed in 1991 (Chapter 663, Acts of 1991). The Board certifies persons who provide interior design services, renews certificates, and may revoke a certificate or reprimand a certificate holder. The Board is required to adopt a code of ethics for certified interior designers and annually publish a list of those certified and those whose certificates have been suspended or revoked in the prior three years.

The Board's seven members are appointed to three-year terms by the Governor with the advice of the Secretary of Labor, Licensing, and Regulation and Senate advice and consent. Authorization for the Board continues until July 1, 2024 (Code Business Occupations & Professions Article, secs. 8-101 through 8-602).

STATE BOARD FOR PROFESSIONAL LAND SURVEYORS
500 North Calvert St., Room 308, Baltimore, MD 21202 - 3651

In 1939, the State Board for Professional Land Surveyors originated as the State Board of Registration for Professional Engineers and Land Surveyors (Chapter 752, Acts of 1939). When its functions were divided in 1977, the State Board of Registration for Professional Land Surveyors was created (Chapter 763, Acts of 1977). The Board was renamed the State Board for Professional Land Surveyors in 1989 (Chapter 3, Acts of 1989).

All persons seeking to practice surveying in Maryland must submit their qualifications to the Board or pass its examination before receiving a certificate of registration to practice. Through the cooperation of local chapters of the surveying fraternities, the Board seeks to secure voluntary compliance with the law and maintain the ethical standards of the profession. The Board also enforces the provisions of the registration law and restrains any violations of it. The Board can investigate charges, as well as hear complaints of violations, subpoena witnesses and documents or other pertinent data, and apply for relief by injunction.

The Board is a member of the National Council of Examiners of Engineers and Surveyors, which aids in the reciprocal licensing of surveyors and seeks to promote uniform standards of licensing in all states.

With the advice of the Secretary of Labor, Licensing, and Regulation, the Governor appoints the Board's six members to five-year terms. The Governor names the chair. Authorization for the Board continues until July 1, 2024 (Code Business Occupations & Professions Article, secs. 15-101 through 15-702).

STATE BOARD OF EXAMINERS OF LANDSCAPE ARCHITECTS
500 North Calvert St., Room 308, Baltimore, MD 21202 - 3651

In 1971, the State Board of Examiners of Landscape Architects started within the Department of Natural Resources as the Maryland Board of Examiners of Landscape Architects (Chapter 645, Acts of 1971). The Board became part of the Department of Licensing and Regulation in 1973 (Chapter 4, Acts of Special Session of 1973) and received its present name in 1989 (Chapter 3, Acts of 1989). The Board licenses landscape architects who desire to practice in Maryland. It holds examinations at least once a year and determines who may be exempt from the provisions of the law.

The Board comprises five members. They are appointed to three-year terms by the Governor upon the recommendation of the Secretary of Labor, Licensing, and Regulation and with Senate advice and consent. Authorization for the Board continues until July 1, 2024 (Code Business Occupations & Professions Article, secs. 9-101 through 9-702).

STATE BOARD OF PILOTS
500 North Calvert St., Room 308, Baltimore, MD 21202 - 3651

In Maryland, boat pilots were regulated first in 1787, when a board was formed to examine the qualifications of those who practiced the "art of piloting in Chesapeake bay and the rivers thereof" (Chapter 26, Acts of 1787). Numerous boards were appointed thereafter to examine, license, and set fees. The State Board of Pilots was created as the Board of Examiners of Maryland Pilots in 1969 to license pilots (Chapter 575, Acts of 1969). The Board received its present name in 1989 (Chapter 3, Acts of 1989). The Board establishes rules and regulations to ensure the safety of pilotage services. In 1984, the responsibility for setting pilotage fees and charges was transferred to the Public Service Commission (Chapter 727, Acts of 1984).

Functions of the State Board of Docking Masters transferred to the State Board of Pilots on October 1, 2004 (Chapter 520, Acts of 2004).

The Board consists of nine members appointed for two-year terms by the Governor. The Secretary of Labor, Licensing, and Regulation (or designee) serves ex officio and the eight remaining members are appointed with the Secretary's advice. The Governor names the chair. Authorization for the Board continues until July 1, 2021 (Chapter 131, Acts of 2010; Code Business Occupations & Professions Article, secs. 11-101 through 11-802).


DIVISION OF RACING

300 Towsontowne Blvd. East, Towson, MD 21286

The Division of Racing originated in 1980 as the Division of Sports and Recreation within the Department of Licensing and Regulation, and reorganized under its present name in 1985. The Division of Racing implements the policies of the Maryland Racing Commission. The Maryland Racing Commission, through the Division of Racing, regulates thoroughbred and harness horse racing, as well as pari-mutuel betting in the State. Licenses required for holding a race meeting where a purse, reward, or stake is offered or where pari-mutuel betting is allowed are issued by the Division.

MARYLAND RACING COMMISSION LABORATORY
8075 Greenmead Drive, College Park, MD 20740

The Maryland Racing Commission Laboratory performs drug testing for all racetracks under the jurisdiction of the Maryland Racing Commission. After each race, the winning horse and a second horse from the same race are tested. Persons registered with or licensed by the Commission are not routinely tested for drugs, but may be tested under the reasonable cause rule.

MARYLAND RACING COMMISSION

In 1920, the Maryland Racing Commission was formed (Chapter 273, Acts of 1920). It joined the Department of Licensing and Regulation in 1970.

The Commission licenses all persons, associations, or corporations that hold any horse racing meet within the State where racing is permitted for any stake, purse, or reward. The Commission regulates harness and thorougbred racing, and any steeplechase race at which there is pari-mutuel betting. Further, the Commission assigns racing dates to tracks; regulates satellite simulcast betting; and audits and supervises race track financial operations. It may also regulate the size of a purse, the price of admission, or the charge made for any article or service sold at the meets. All persons engaged in racing in Maryland under assumed names must register with the Commission for permission to use such names. The Commission may revoke or suspend the license of any person or corporation engaged in racing within the State who violates the racing laws or Commission rules.

Since 1996, the Commission has served as the Board of Directors for the Maryland Jockey Injury Compensation Fund, Inc. (Chapter 341, Acts of 1996). For jockeys it licenses to ride thoroughbred horses, the Commission (acting as the Board) secures workers' compensation insurance coverage on a blanket basis.

The Commission's nine members are appointed to four-year terms by the Governor with Senate advice and consent. The Governor names the chair, and also appoints a liaison from the State Lottery and Gaming Control Commission. The Secretary of Labor, Licensing, and Regulation appoints the Executive Director. Authorization for the Commission continues until July 1, 2024 (Chapter 196, Acts of 2009; Chapter 434, Acts of 2014; Code Business Regulation Article, secs. 11-201 through 11-214, and 11-1101 through 11-1102; Code State Government Article, sec. 9-105(e)).


DIVISION OF UNEMPLOYMENT INSURANCE

1100 North Eutaw St., Room 512, Baltimore, MD 21201

With enactment of Maryland's Unemployment Compensation Law in December 1936, the Division of Unemployment Insurance began as the Unemployment Compensation Board. In 1937, the Board was superseded by the Department of Employment Security (Chapter 314, Acts of 1937). The Department's Unemployment Insurance Division administered the unemployment insurance law until 1970. In that year, the Department reorganized as the Department of Employment and Social Services (Chapter 96, Acts of 1970). That department's Employment Security Administration carried on administrative duties and in 1975 was renamed the Unemployment Insurance Division of the Department of Human Resources (Chapter 382, Acts of 1975). In 1983, the Division was transferred to the Department of Employment and Training and renamed the Unemployment Insurance Administration. As the Office of Unemployment Insurance, it became part of the Division of Employment and Training under the Department of Economic and Employment Development in 1987 (Chapter 311, Acts of 1987). With the Division of Employment and Training, it transferred in 1995 to the Department of Labor, Licensing, and Regulation (Chapter 120, Acts of 1995). In July 2003, the Office was restructured as the Division of Unemployment Insurance, and formalized by statute in 2008 (Chapter 134, Acts of 2008; Code Labor & Enforcement Article, sec. 8-302).

Unemployment Insurance Program. The Division collects unemployment insurance taxes from employers, and pays unemployment insurance benefits to persons who are unemployed through no fault of their own, and who actively are seeking work. The Division supervises this program which is carried out by five claim centers statewide (Code Labor and Employment Article, secs. 8-101 through 8-1505). In accordance with the Maryland Unemployment Insurance Law, the Division collects contributions from employers covered by the Law, collects quarterly wage information on covered employees, determines weekly benefits and eligibility in accordance with this wage information, and issues benefit checks to eligible claimants. It reviews benefit payments, recovers any improperly made, and pays benefits to individuals who formerly worked in Maryland but now reside in other states. As provided by reciprocal interstate agreement, the Division also collects Maryland residents' claims against employers in other states.

Using an experience rating system, the Unemployment Insurance Law allows a reduced contribution rate for employers who maintain steady employment. All funds collected under the Law are deposited with the U.S. Treasury for the credit of the Unemployment Insurance Trust Fund of Maryland and may be used only to pay benefits. All claims for unemployment insurance benefits and weekly certification of eligibility may be initiated by telephone to a claim center or online at mdunemployment.com.

BENEFITS

Benefits determines claimants' eligibility for unemployment insurance benefits. Benefits administers the receipt and processing of claims, adjudication of ineligible claims, and fraud detection and prosecution. This unit also oversees interstate combined wage and federal unemployment benefit programs. In 2014, about 230,000 claimants received roughly $623 million in unemployment benefits.

CONTRIBUTIONS

Employer tax accounts are established by Contributions, which for each account assigns rates, charges benefits, and collects taxes. Contributions also collects all delinquent accounts and maintains the Unemployment Insurance Trust Fund. In 2014, approximately $587 million was collected, primarily as employer tax contributions.


DIVISION OF WORKFORCE DEVELOPMENT & ADULT LEARNING

1100 North Eutaw St., Room 600, Baltimore, MD 21201

Maryland public and private resources for employment and job training are coordinated by the Division of Workforce Development and Adult Learning. The Division specifically is charged to promote apprenticeship and training programs; administer job training, placement, and service programs; implement the provisions of the federal Workforce Investment Act, and since 2014, the federal Workforce Innovation and Opportunity Act; administer adult education and literacy services programs; and conduct educational and job skills training programs in adult correctional facilities (Code Labor and Employment Article, sec. 11-103).

The Division originated in 1937 as the Department of Employment Security (Chapter 314, Acts of 1937). The Department reformed in 1970 as the Department of Employment and Social Services (Chapter 96, Acts of 1970). In 1975, it became the Department of Human Resources (Chapter 382, Acts of 1975). The Department's Employment Security Administration functioned until 1983 when the Department of Employment and Training was created as a principal executive department (Chapter 64, Acts of 1983). In 1987, the Department of Employment and Training was abolished and its functions were assigned to the Division of Employment and Training in the Department of Economic and Employment Development (Chapter 311, Acts of 1987). The Division transferred in 1995 to the Department of Labor, Licensing, and Regulation (Chapter 120, Acts of 1995). In July 2003, the Division became the Division of Workforce Development, formalized by statute in 2008 (Chapter 134, Acts of 2008; Code Labor & Employment Article, sec. 11-102). In July 2009, when functions for adult education and correctional education transferred to the Division from the State Department of Education, the Division reformed as the Division of Workforce Development and Adult Learning (Chapter 309, Acts of 2009).


[photo, 1100 North Eutaw St., Baltimore] Within the Division are four offices: Adult Education and Literacy Services; Correctional Education; Workforce Development; and Workforce Information and Performance. The Division also oversees units for Communications; the Discretionary Grants Program; the Maryland Employment Advancement Right Now (EARN) Program; the Monitoring and Compliance Program; the New Americans Workforce Program; and Policy.

Within each county and Baltimore City, the Division administers local offices of employment and training.

1100 North Eutaw St., Baltimore, Maryland, April 2001. Photo by Diane F. Evartt.


MARYLAND EMPLOYMENT ADVANCEMENT RIGHT NOW (EARN) PROGRAM
In June 2013, the Maryland Employment Advancement Now (EARN) Program was established within the Department of Labor, Licensing, and Regulation (Chapters 1 & 2, Acts of 2013; Code Labor and Employment Article, secs. 11-701 through 11-710).

In consultation with the Department of Commerce and the Governor's Workforce Investment Board, the Department of Labor, Licensing, and Regulation administers the Maryland EARN Program. The Program competitively awards grants for approved strategic industry partnerships, workforce training programs, and job readiness training and skills training that results in a credential or identifiable skill.

The Program is to spur the development of strategic industry partnerships, which are regional collaborations of employers, nonprofits, educational institutions, and other partners working together to identify and meet regional workforce needs. For working families, the Program increases opportunities for sustainable employment.

OFFICE OF ADULT EDUCATION & LITERACY SERVICES

In 1980, the Office of Adult Education and Literacy Services formed as the Adult and Community Education Branch in the State Department of Education. Renamed the Adult Services Branch in 1992, it became the Adult Education and Literacy Services Branch in 1993. Under its present name, it transferred to the Department of Labor, Licensing, and Regulation in July 2009 (Chapter 134, Acts of 2008).

The Office designs, tests, and runs literacy and instructional programs for adults. Classes in basic skills are offered in designated schools, during and after regular school hours.

Adult External Diploma Program. This program offers an alternative means for adults to get a high school diploma through assessment of their skills and competency.

Adult General Education Program. This is a State-funded program. It provides financial support and technical assistance to local school systems for preparing adults to take the G.E.D. tests.

Consolidated Adult Education Program. The Program provides resources to instruct adults in basic educational and English-language skills. Federally funded, this program provides instruction to prepare adults for G.E.D. testing, or the Maryland Adult External Diploma Program. Classes in reading, mathematics, communications, computer literacy, and workplace skills are available for adults at least 16 years old who are not enrolled, or legally required to be enrolled, in a secondary school.

Family Literacy Program. The Program uses federal funds for family literacy programs that incorporate early childhood education, adult education, parent and child literacy activities, and parenting skills.

General Education Development (G.E.D.) Testing Program. The Office administers this program to help individuals attain a Maryland high school diploma. Since January 2014, the test is computer-based and covers writing skills, social studies, science, literature and the arts, and mathematics. Students register on-line to take the test at www.ged.com, or may call 1-877-EXAM-GED (392-6433).

Workplace Education Program. Through federally-funded business-education partnerships, workers are taught the advanced skills needed to keep or advance in their jobs. Unemployed and underemployed workers learn skills for finding and keeping a job.

In addition, the Branch also oversees the Literacy Works Program, an interagency plan to eliminate illiteracy in Maryland, and the Maryland Adult Literacy Resource Center, which tracks the progress of students and programs, conducts workshops and seminars, and distributes resource material.

OFFICE OF CORRECTIONAL EDUCATION

In 1976, the State Department of Education first collaborated with the Department of Public Safety and Correctional Services on the Correctional Education Program. In 1978, administration and funding of correctional education transferred to the State Department of Education (Chapter 22, Acts of 1978). Within the State Department of Education, the Program joined the Division of Career Technology and Adult Learning in 1992.

When responsibility for correctional training transferred from the State Department of Education to the Department of Labor, Licensing, and Regulation in July 2009, the Office of Correctional Education was created to administer the Program (Chapter 134, Acts of 2008). The Office is headed by the Director of Education and Workforce Skills Training for Correctional Institutions (Code Labor and Employment Article, sec. 11-903).

The Office of Correctional Education implements and operates those educational programs developed by the Correctional Education Council (Code Labor and Employment Article, sec. 11-903).

The Correctional Education Program offers academic and library services and workforce skills training to prisoners under the Division of Correction in the Department of Public Safety and Correctional Services. Instruction emphasizes preparation for the General Education Development (G.E.D.) examination. Inmates passing this exam are awarded high school diplomas. Within prisons, the Program also coordinates services of postsecondary institutions and other educational agencies.

OFFICE OF WORKFORCE DEVELOPMENT

1100 North Eutaw St., Room 209, Baltimore, MD 21201

Formerly known as the Maryland Job Service, the Office of Workforce Development provides a statewide public labor exchange to match employers with job seekers. The Office also carries out programs for Alien Registration, America's Job Bank, Statewide Disabled Veterans Outreach, Local Veterans Employment Representative, Migrant and Seasonal Farm Workers, Tax Credit, and Unemployment Insurance Work Test.

Functions of the Office of Workforce Development date to 1902, when the Chief of the Bureau of Industrial Statistics was instructed to organize and operate a free State employment agency (Chapter 365, Acts of 1902). That responsibility in 1916 transferred to the State Board of Labor and Statistics with the additional duty of investigating causes of unemployment and possible solutions (Chapter 406, Acts of 1916). Since 1936, the State's employment service also has administered the unemployment insurance law.

Created in 1937, the Department of Employment Security included the Employment Service Division. The Division continued under the Department of Employment and Social Services, created in 1970; and under the Employment Security Administration of the Department of Human Resources, formed in 1975. When the Department of Employment and Training was established in 1983, the Division became the Maryland Job Service under the Department's Job Training and Placement Division. In 1987, the Maryland Job Service became part of the Division of Employment and Training within the Department of Economic and Employment Development. In 1995, the Office of Employment Services moved with the Division of Employment and Training to the Department of Labor, Licensing, and Regulation. In July 2003, the Office became part of the Division of Workforce Development (now Division of Workforce Development and Adult Learning). The Office was renamed the Office of Field Operations in July 2004, and the Office of Workforce Development in May 2011.

DISLOCATION SERVICES UNIT
The Dislocated Services Unit started as the Dislocated Workers Unit formed in 1989 within the Office of Employment Training. In July 2004, it was made part of the Office of Field Operations, and in 2005 reorganized as the Dislocation Services Unit. In May 2011, it was made part of the Offie of Workforce Development.

Workers who lose their jobs as a result of plant closures or mass layoffs are helped by the Dislocation Services Unit. The Unit offers assistance to federal, State and private sector workers. As required by the federal Worker Adjustment and Retraining Notification Act, employers notify the Unit of anticipated layoffs (P.L. 100-379).

To help people find jobs, the Unit arranges access to job banks, training in resume writing and interviewing, and other job search skills. It provides information about prevailing wages, transferrable skills, and skills and occupations in high demand. The Unit helps workers secure education in basic skills, and vocational training, including computer literacy, and academic subjects. Counseling covers financial matters, such as the wise use of severance packages and limited incomes, and how to deal with the emotional aspects of losing a job, and searching and competing for a new one.

Coordinated by the Unit, services are provided by local agencies and programs and paid for with federal funds.

PROFESSIONAL OUTPLACEMENT ASSISTANCE CENTER
312 Marshall Ave., 6th floor, Laurel, MD 20707

Opened in October 1992, the Professional Outplacement Assistance Center provides job search assistance to individuals in professional, executive, scientific, technical and managerial occupations.

OFFICE OF WORKFORCE INFORMATION & PERFORMANCE

1100 North Eutaw St., Room 316, Baltimore, MD 21201

The Office of Workforce Information and Performance originated by 1958 as Research and Analysis in the Department of Employment Security. The Office became part of the Department of Employment and Social Services in 1970, and the Department of Human Resources in 1975. It joined the Department of Employment and Training in 1983. Renamed the Office of Labor Market and Analysis Information, it was restructured to fall under the Division of Employment and Training of the Department of Economic and Employment Development in 1987.

In 1995, the Office of Labor Market and Analysis Information transferred with the Division of Employment and Training to the Department of Labor, Licensing, and Regulation. In 2003, the Division became the Division of Workforce Development, and in 2004, the Office was renamed the Office of Labor Statistics. The following year, the Office of Workforce Information and Performance organized within the Division of Workforce Development (now Division of Workforce Development and Adult Learning), and also assumed functions of the Office of Labor Statistics in December 2006.

A comprehensive labor market information system is developed and maintained by the Office of Workforce Information and Performance. The system includes data on employment, unemployment, and other factors relating to labor supply and demand. It also covers trends in industrial and occupational structure, wage levels, and the demographics of the labor force. This information aids employers, job seekers, and administrators, managers, and planners concerned with labor market conditions and trends.

Federally funded, the Office works cooperatively on surveys and reporting systems with the Bureau of Labor Statistics of the U.S. Department of Labor.

MARYLAND WORKFORCE EXCHANGE
The Maryland Workforce Exchange began as CareerNet, which went on-line in November 1995. CareerNet served as Maryland's website for information on finding jobs, career planning, and employment training. It reformed as the Maryland Workforce Exchange in 2004, and was made part of the Office of Workforce Information and Performance in 2005.

The Maryland Workforce Exchange can be accessed through the public library system, community colleges, and at other sites throughout the State.

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