DEPARTMENT OF GENERAL SERVICES

FUNCTIONS

For materials, supplies, and equipment used by State agencies, the Department manages centralized procurement. To State agencies, it also provides and oversees printing, publication, duplicating, photocopying, graphic design, typography, and graphic art; centralized inventory standards and control; and records management. The Department also manages the Maryland State Agency for Surplus Property.

301 West Preston St., Baltimore, Maryland, October 2019. Photo by Diane F. Evartt.

OFFICE OF SECRETARY

Appointed by the Governor with Senate advice and consent, the Secretary of General Services is chief executive officer of the Department. The Secretary sets policy, promulgates rules and regulations, and manages Department programs and services. The Secretary also develops and oversees the budgets of the Department and its boards, commissions, and offices.

On all public improvements and engineering matters, the Secretary of General Services advises the Board of Public Works and State government agencies (Code State Finance and Procurement Article, secs. 4-403 through 4-406). At meetings of the Board of Public Works, the Secretary presents the Department of General Services' portion of the Board's agenda.

The Secretary of General Services serves on the Governor's Executive Council; the Governor's Artificial Intelligence Subcabinet; the Governor's Council on the Chesapeake Bay (Governor's Chesapeake Bay Cabinet); the Governor's Subcabinet on Climate; the Maryland Subcabinet for Public-Private Partnerships; and the Smart Growth Subcabinet; and chairs the Government House Trust and the Maryland Green Purchasing Committee.

As a member, the Secretary serves on the Asbestos Oversight Committee; the Board of Directors, Bainbridge Development Corporation; the Building Energy Transition Implementation Task Force; the Task Force on the Canal Place Preservation and Development Authority; the Commission on Climate Change; the Coast Smart Council; the Board of Directors, Maryland Community Investment Corporation; the Commission on Correctional Standards; the Maryland Cybersecurity Coordinating Council; the Maryland Food Center Authority; the Maryland Green Building Council; the Hall of Records Commission; the Commission on Health Equity; the Maryland Advisory Council on Historic Preservation; the Council on Open Data; the Pricing and Selection Committee for Blind Industries and Services of Maryland and the Employment Works Program; the Interagency Commission on School Construction; the Interdepartmental Advisory Committee on Small, Minority, and Women Business Affairs; and the Maryland 250 Commission.

Under the Secretary, the Department is organized by seven main functions: Business Enterprise Administration; Maryland Capitol Police; Design, Construction, and Energy; External Affairs; Facilities Management; Real Estate; and State Procurement. The Department is aided by the State Board of Architectural Review and the Procurement Review Board.

Within the Office of Secretary is the Office of Emergency Management.

PRINCIPAL DEPUTY SECRETARY

The Principal Deputy Secretary advises the Secretary of General Services, performs special assignments, and shares responsibility with the Secretary for managing the Department. Directly under the Principal Deputy Secretary is the Legal Division. The Principal Deputy Secretary also assists the Secretary with the work of the State Board of Architectural Review and the Procurement Review Board.

STATE BOARD OF ARCHITECTURAL REVIEW
301 West Preston St., Room 1405, Baltimore, MD 21201 - 2305


In 1949, the State Board of Architectural Review began (Chapter 80, Acts of 1949).

Architectural designs and drawings for new State buildings or for the reconstruction or repair of existing ones are reviewed by the Board. Recommendations on how to make facilities functional and practical are made by the Board.

Seven members constitute the Board. They are appointed to four-year terms by the Governor upon recommendation of the Secretary of General Services and with Senate advice and consent (Code State Finance and Procurement Article, secs. 4-701 through 4-704).

PROCUREMENT REVIEW BOARD
301 West Preston St., Baltimore, MD 21201 - 2305

When the Board of Public Works delegated to the Department of General Services authority to review and approve internally certain contracts, or procurement transactions, the Procurement Review Board formed in 1981 (COMAR 21.02.01.04B). The Department is required to report to the Board of Public Works concerning these contracts.

LEGAL DIVISION
Under the Principal Deputy Secretary, the Legal Division is responsible for court cases, reviewing and preparing contract documents, and providing legal opinions. The Division oversees assistant attorneys general assigned to Real Estate. The Division also represents the Department before the Maryland State Board of Contract Appeals.

CHIEF OPERATING OFFICER

The Chief Operating Officer oversees the Offices of Emergency Management, Fiscal Services, and Human Resources.

OFFICE OF EMERGENCY MANAGEMENT
In 2010, the Office of Emergency Management moved under the Deputy Secretary and later under the Office of Secretary. In December 2014, the Office transferred to Maryland Capitol Police, but after several months it returned to the Office of the Secretary in 2015. By July 2024, it had been placed under the Chief Operating Officer.

The Office is the Department's liaison with the Maryland Department of Emergency Management and the Governor's Office of Homeland Security. The Office of Emergency Management maintains the Continuity of Operations Plan, which provides for the delivery of essential departmental services in any emergency. In a natural disaster or civil emergency, these services might include engineering support, public works recovery, and debris management.

FISCAL SERVICES
301 West Preston St., Baltimore, MD 21201 - 2305

Fiscal Services started as the Office of Administrative and Fiscal Services and reorganized in 1991 as Fiscal and Contract Services. In 1993, it became the Fiscal Services Division. Formerly under Finance and Administration, the Fiscal Services Division transferred to the Office of Secretary in July 1999. As Fiscal Services, it moved under the Administrative Division in April 2003, and reformed as Budget and Fiscal Services in May 2007. It assumed its present name in September 2011, and moved to the Office of Secretary in May 2017. By July 2024, Fiscal Services was placed under the Chief Operating Officer.

The Department budget is managed by Fiscal Services, which also provides accounting services to the Department and for statewide capital construction and maintenance administered by the Department. Accounting policies, procedures, and internal control standards are formulated and monitored by Fiscal Services.

BUSINESS ENTERPRISE ADMINISTRATION

Today, the Division is responsible for four units: Business Marketing and Training; Capital Grants and Loans; Inventory Standards and Support Services; and Technology Services.

INVENTORY STANDARDS & SUPPORT SERVICES DIVISION

In 1977, the Inventory Standards and Support Services Division originated as the Inventory Management Division (Chapter 970, Acts of 1977). It reforned as the Inventory Standards and Support Services Division in 1992. As Inventory Standards and Support Services, it was placed under the Materials Management Division in 1996. It reorganized as a division again in 1997. In June 2005, the Division moved under Logistics, and transferred to the Administrative Division (now Business Enterprise Administration) in May 2006.

The Inventory Standards and Support Services Division manages the use of State government property and plans and controls inventories of State materials, supplies, and food items. To minimize the cost of maintaining inventories, it establishes investment standards and controls for government agencies. The Division issues policy guidelines and regulations and provides technical assistance to State agencies on inventory controls, planning, storage, and distribution. It manages physical inventory, personal property disposal, and the Department's Fleet Management Program. The Division also oversees the Automated Fuel Management Program which has 87 refueling sites statewide dispensing gasoline, diesel fuel, motor oil, and alternative fuels to some 12,000 State agency vehicles.

MAIL COURIER SERVICE
In Baltimore and Annapolis, the Mail Courier Service delivers interoffice mail and duplicating orders for State government agencies. U.S. mail is picked up by the Service, metered with postage, and given to a contract firm for presorting.

MARYLAND STATE AGENCY FOR SURPLUS PROPERTY
P. O. Box 122, Brock Bridge Road

Open: Monday to Friday, 8:00 a.m. - 4:00 p.m.; Thursdays open till 8:00 p.m.
Some Saturdays, 8:00 a.m. - 4:00 p.m. (check website for Saturday schedule)

Organized in 1947, the Maryland State Agency for Surplus Property was established by Executive Order in 1955. Formerly under the University of Maryland, the Agency joined the Department of General Services in 1987 (Executive Order 01.01.1987.19). In 1996, it was placed under the Materials Management Division and, in 1997, under Finance and Administration. In 1999, it became part of Facilities Operations and Maintenance. In April 2003, the Agency transferred to Procurement and Logistics, and became responsible for the Records Management Division in August 2003. In June 2005, the Agency moved under Logistics, and in April 2008 under the Inventory Standards and Support Services Division.

The Maryland State Agency for Surplus Property is a self-sustaining public service. It acquires for sale or other purposes federal and State surplus property. Surplus State property is available for sale to government agencies, nonprofit organizations, or the general public. Federal surplus property is limited to eligible donee institutions.

Inmates from Jessup correctional facilities who are in the pre-release program of the Division of Correction (under the Maryland Correctional Pre-Release System) are offered training and jobs by the Maryland State Agency for Surplus Property. The prisoners are taught wood refinishing; reupholstery; automotive repair; and general construction and maintenance. The Agency also coordinates with other State agencies such programs as the distribution of surplus federal blankets to homeless shelters, and surplus federal computers and educational equipment to local school boards. Surplus State property formerly was transferred to a State warehouse prior to sale, but in 2008, began to be auctioned on-line.

TECHNOLOGY SERVICES

MARYLAND CAPITOL POLICE

The Maryland Capitol Police began as the Department of General Services Police. Formerly within Facilities Operations and Maintenance, the Department of General Services Police became an independent unit in April 2003. In July 2008, the agency adopted its present name, and in October 2015, it was established by statute (Chapter 302, Acts of 2015). In July 2019, the police from the Department of Labor, Licensing, and Regulation transferred to the Maryland Capitol Police, along with jurisdiction over those buildings and grounds (extending one thousand feet in any direction) formerly policed by the Department of Labor, Licensing, and Regulation (Chapter 94, Acts of 2019).

301 West Preston St., Baltimore, Maryland, November 2003. Photo by Diane F. Evartt.

Under the Maryland Capitol Police are three main bureaus: Administration Services, Field Operations, and Support Services.

ADMINISTRATION SERVICES BUREAU

The Administration Services Bureau is responsible for the administrative duties of the Maryland Capitol Police. The Bureau maintains Departmental records and policies, and Uniform Crime Reporting reports; investigates reports of police misconduct, and manages the State ID program.

Under the Bureau are the Security Card Processing Center, and three units: Records Management, Recruitment and Hiring, and Internal Affairs.

FIELD OPERATIONS BUREAU

Under the Field Operations Bureau are the Annapolis Division and the Baltimore Division.

ANNAPOLIS DIVISION
Started as the Annapolis Detachment, the Annapolis Division provides security to nineteen buildings, including the State House, the Revenue Administration and the Goldstein Treasury Buildings, as well as the Lowe House Office Building, the James Senate Office Building, and the Miller Senate Office Building. The Division also oversees five parking garages and eleven surface parking lots.

The Annapolis Division is responsible for security concerned with public demonstrations held on State property, and coordinates traffic enforcement and other security matters with the Department of State Police and the Annapolis Police Department.

BALTIMORE DIVISION
The Baltimore Division provides law enforcement and security in Baltimore City for eleven State buildings, six State parking lots, and four parking garages State buildings include those at 201, 300 and 301 West Preston Street; 200 West Baltimore Street (Nancy S. Grasmick State Education Building); 2100 Guilford Avenue, 500 North Calvert Street, and 201 St. Paul Street. They also include the Fifth Regiment Armory, the William Donald Schaefer Tower, the Public Defender Building, and the Saratoga State Center.

With Baltimore City, the Division has concurrent jurisdiction for traffic enforcement.

SUPPORT SERVICES BUREAU

The Support Services Bureau oversees the Training Unit, K-9 Unit, Quartermaster, and Technical Services Unit/ Communications. Yearly in-service training is provided by the Bureau for employees of the Maryland Capitol Police, as well as training to other allied police agencies, The Bureau also maintains the Maryland Capitol Police vehicle fleet, communications systems, security cameras and mobile systems.

DESIGN, CONSTRUCTION, & ENERGY

Design, Construction, and Energy began as the Office of Plant Management in 1971 to oversee State buildings and grounds in Annapolis and Baltimore. The Office reorganized in 1974 as the Division of Plant Management under the Office of Engineering and Construction. By 1979, the Division joined the Office of Facilities Acquisition and Management, which became the Office of Facilities Management by 1985. Renamed the Office of Statewide Facilities Maintenance in 1989, it reformed in 1993 as Facilities Planning, Engineering, and Construction. At that time, Facilities Operations and Maintenance assumed oversight of government buildings and grounds. In January 2001, the Office became Facilities Planning, Design, and Construction, and in January 2023, it adopted its present name.

Under Design, Construction, and Energy are Management Information, the Project Cost Center, the Office of Energy Performance and Conservation, and three divisions: Construction and Inspection; Maintenance Engineering; and Public Schools and Community Colleges.

301 West Preston St., Baltimore, Maryland, October 2019. Photo by Diane F. Evartt.

In 1981, Management Information was created as an information management program under the Project Cost Center. The program was elevated to a division under Facilities Planning, Engineering, and Construction, and the Information Management Division was renamed Information Management in 1994. Thereafter, in May 2017, it reformed as Management Information.

On the Department's AS/400 computer system, the Capital Projects Database is developed and maintained by Management Information. The Database links scheduling and budget information for capital projects, and reports on their progress throughout design and construction. For Facilities Planning, Engineering, and Construction, Management Information provides information on active, inactive and completed projects. In addition, it produces annual reports for the Department, and helps management staff use computer software applications and hardware operations.

PROJECT COST CENTER
301 West Preston St., Room 1402, Baltimore, MD 21201

In 1970, the Project Cost Center started.

The Center provides architectural engineering and construction services in the cost management of major and complex building and related facilities projects. For the Department of Budget and Management, the Center reviews and revises capital budget requests from State agencies, including estimates analysis, conceptual design, and coordination. It also supervises value engineering procedures of in-house personnel and consultants to assure that capital projects over $10 million stay within their budget; prepares the Department's capital budget; and represents the Department at legislative budget hearings.

CONSTRUCTION & INSPECTION DIVISION

Origins of the Construction and Inspection Division date to 1970, when the Construction Supervision and Inspection Division formed. Renamed Construction Management and Assessment Division in 1992, the Division became Construction and Assessment in 1993, and later that year the Construction Division. In 1996, it received its present name.

The Division inspects and supervises private contractors as they alter, renovate, or construct State buildings. By monitoring their work, the Division ensures that construction conforms to approved designs and specifications.

OFFICE OF ENERGY & SUSTAINABILITY

The Office leads State initiatives to reduce energy consumption within State government. From a Fiscal Year 2008 baseline, the first goal was to reduce State government energy consumption by 15% by 2015. Next, the Office worked from a Fiscal Year 2010 baseline to reduce State government energy consumption by 10% by Fiscal Year 2020. Currently, the goal is a 10% reduction by 2029 from the Fiscal Year 2018 level (Chapter 289, Acts of 2020). Through the State Energy Database, the Office tracks agency energy consumption and helps underperforming agencies improve their energy efficiency. Through the work of the Office, Maryland has installed solar energy installations at some State agencies, and now purchases renewable energy from both wind and solar sources.

MAINTENANCE ENGINEERING DIVISION

Created in December 1998, the Maintenance Engineering Division helps the Secretary of General Services implement maintenance management services for all State-owned facilities. The Division works to develop policies and procedures; establish, supervise, and review maintenance and repair programs for all public improvements; and resolve engineering problems. The Division also manages the capital and operating budgets for maintenance; hazardous materials projects; and critical maintenance projects under Program Open Space.

PUBLIC SCHOOLS & COMMUNITY COLLEGES DIVISION

In 1970, the Public Schools and Community Colleges Division started as the Design and Approval Division. Renamed Technical Services in 1991, it reorganized as the Engineering and Design Division in 1992. As the Project Management and Design Division, it assumed duties of the Project Management Division, and the Public School and Community College Construction Division in 1996. It reformed under its present name in 2016.

The Division prepares all project documents required to construct and renovate State facilities. It oversees the work of architectural and engineering firms in preparing construction documents; reviews those documents at programmed stages of development; administers the construction bidding phase of the project; and advises the Construction and Inspection Division of any technical changes that occur during construction.

To maintain State-owned facilities, the Division sets standards; assesses the condition and management practices of each building; and, for most facilities, reviews and verifies the funding needed for maintenance. For the Office of Facilities Management, the Division performs special consulting services. In addition, the Division administers two programs: the Community College Capital Improvement Program, and the Public School Construction Program.

Community College Capital Improvement Program. For community colleges, the Division reviews design documents of each State-funded project, and master plans for the facilities of each institution and program.

Public School Construction Program. For public school construction, the Division reviews requests from each local education agency, participates in public hearings, and reviews design documents for all public school projects receiving State funds. It recommends which projects should be authorized for construction bids.

EXTERNAL AFFAIRS

External Affairs establishes and manages standards for Department operations; oversees communications to ensure accuracy and clarity; and manages State public records for security of information and compliance with regulations. It also facilitates the Department's work in the legislative process; directs marketing, promotion, outreach, and external training efforts; and oversees the Department's public and community engagement strategic planning. Further, External Affairs monitors customer service performance metrics; and establishes policy and procedure to ensure Department performance and adherence to laws and regulations.

Under External Affairs are five units: Communications; Compliance and Audits; Government and Legislative Affairs; Marketing and Public Engagement; and Records Management.

OFFICE OF COMMUNICATIONS
State Center Complex, 301 W. Preston St., Suite 701, Baltimore, MD 21201

Formerly the Office of Public Information, the Office of Communications assumed its current name by July 2024.

The Office of Communications represents the Department of General Services, and assures the consistency, quality, and accuracy of communications to all audiences. This responsibility involves media relations, messaging, digital presence, visual identity, and public relations.

OFFICE OF COMPLIANCE & AUDIT
State Center Complex, 301 W. Preston St., Baltimore, MD 21201

The Office of Compliance and Audit ensures that the Department complies with the Department Code of Conduct, Department Corporate Compliance Program Policy, and State and federal laws, privacy policies, and agency compliance and audits. With federal agencies, the Office serves as liaison to ensure Departmental compliance with the federal False Claims Act, the federal Deficit Reduction Act, and State procurement laws. With the Office of Legislative Audits of the Department of Legislative Services, the Office works directly on the Department’s audit process. Moreover, the Office coordinates the Department’s Ethics Program; oversees and conducts training programs and internal investigations into any alleged employee misconduct.

OFFICE OF GOVERNMENT & LEGISLATIVE AFFAIRS
Annapolis State Complex, 29 St. John St., Annapolis, MD 21401

The Office of Government and Legislative Affairs began as Legislative Affairs. It assumed its current name by July 2024.

As the Department’s legislative liaison to the General Assembly, the Office keeps the Secretary of General Services and the Department informed on legislative matters. The Office reviews proposed legislation, provides comment and helps prepare testimony on legislative bills, reviews and submits mandated reports, and reviews and completes fiscal notes.

OFFICE OF MARKETING & PUBLIC ENGAGEMENT
State Center Complex, 301 W. Preston St., Suite 701, Baltimore, MD 21201

By July 2024, the Office of Marketing and Public Engagement had formed under the Chief Operating Officer within the Department of General Services.

The Office oversees the Department's marketing activities and public engagement.

RECORDS MANAGEMENT DIVISION
P. O. Box 275, State Records Management Center
7275 Waterloo Road (Routes 175 & U.S. 1), Jessup, MD 20794 - 0275

Originally administered by the Hall of Records Commission, the Records Management Division was authorized by the General Assembly in 1953, and began operation in July 1953 (Chapter 436, Acts of 1953). In 1984, when the Hall of Records reorganized as the State Archives, the Records Management Division was assigned to the Department of General Services (Chapter 286, Acts of 1984). By July 2024, it was placed under External Affairs.

The Division manages the records of all departments and agencies of Maryland State government and helps prepare retention and disposal schedules for those records. By law, no public records of State agencies can be destroyed without scheduling and the prior approval of the State Archives.

At the Central Records Center in Jessup, the Division stores inactive State records, which must be retained for specified periods of time to meet State legal and administrative needs. To minimize the number of government forms needed, the Division also coordinates the Forms Management Program and the forms management plans of each department or agency. In addition, to all State agencies, the Division offers cost-reimbursable microfilm services, including both source-document and computer-output microfilming (Chapter 94, Acts of 2014; Code State Government Article, secs. 10-608 through 10-611).

RECORDS MANAGEMENT
Since October 1, 2017, the Department of General Services has had a program for the continual, economical and efficient management of its records. The Department's Records Officer develops and oversees the program, and serves as liaison to the Office of Records Management of the Department of General Services, and to the State Archives (Chapter 539, Acts of 2017; Code State Government Article, secs. 10-608 through 10-611).

OFFICE OF FACILITIES MANAGEMENT

The Office of Facilities Management started in 1995, when Facilities Operations and Maintenance was established to separate operations and maintenance from planning, engineering, and construction. The Office adopted its present name in January 2023.

Throughout the State, the Office oversees operations and maintenance of the 59 facilities plus twenty regional district court/multi-service centers for which the Department of General Services is responsible. Totalling nearly 6 million square feet of space, these facilities include the three State office centers at Annapolis and Baltimore (Preston Street Complex & Inner Harbor Complex).

Under the Office are three divisions: Annapolis Public Buildings and Grounds; Baltimore Public Buildings and Grounds; and Multi-Service Centers.

ANNAPOLIS PUBLIC BUILDINGS & GROUNDS DIVISION

The responsibility to care for State buildings in Annapolis dates to 1862 when the Governor was authorized to appoint custodians (Chapter 15, Acts of 1862). These duties devolved to a superintendent who, in 1970, headed the Office of Annapolis Public Buildings and Grounds within the Department of General Services (Chapter 97, Acts of 1970). By 1979, the Ofice was called a division.

The Annapolis Public Buildings and Grounds Division operates, maintains, and secures the State Office Center in Annapolis. Some twenty-seven State-owned buildings encompassing over 2 million square feet on 49 acres of landscaped areas and 24.5 acres of parking lots are overseen by the Division. The buildings house approximately 4,700 State employees and elected officials.

Central Services Building, 29 St. John's St., Annapolis, Maryland, January 2001. Photo by Diane F. Evartt.

To preserve facilities and equipment, the Division provides both preventive and routine maintenance; makes major repairs, alterations, and improvements; and supplies equipment and materials to maintain the State Office Center. The Maryland Capitol Police provides 24-hour security.

Shaw House, 21 State Circle, Annapolis, Maryland, December 2016. Photo by Diane F. Evartt.

BALTIMORE PUBLIC BUILDINGS & GROUNDS DIVISION

In 1958, the Baltimore Public Buildings and Grounds Division originated when responsibilities for State buildings in Baltimore were assigned to a superintendent (Chapter 40, Acts of 1958). In 1970, these duties were delegated to the Office of Baltimore Public Buildings and Grounds when the Department of General Services was established (Chapter 97, Acts of 1970). By 1979, the Office was called a division.

The Baltimore Public Buildings and Grounds Division is responsible for the operation, maintenance, and security of four main State-owned buildings in Baltimore City. They include the Herbert R. O'Conor State Office Building, 201 West Preston St.; 300 West Preston St.; 301 West Preston St.; and 2100 Guilford Ave. From November 2003 to October 2007, and since January 2018, the Division also oversees the Inner Harbor State Office Complex, which includes the William Donald Schaefer Tower, 6 St. Paul St.; the Nancy S. Grasmick State Education Building, 200 West Baltimore St.; 310 West Saratoga St.; 311 West Saratoga St.; and the Rosemont Center, 500 North Hilton St. While these buildings transferred in October 2007 to form the Inner Harbor Division, they moved back to the Baltimore Public Buildings and Grounds Division in January 2018.

For facilities and equipment, the Division provides both preventive and routine maintenance, major repairs, alterations, improvements, supplies, and housekeeping services. The Division's special police and building guards offer around-the-clock security. The Baltimore State Office Complex houses some 3,700 State employees and includes 17 landscaped acres, and 19 acres of parking lots. The Division also maintains the four acres of the Maryland Vietnam Veterans' Memorial.

Inner Harbor State Office Complex. In 1986, the Inner Harbor State Office Complex began as the Saratoga State Center Division. The Division reorganized in 1992 as the Central North Public Buildings and Grounds Division and became the Inner Harbor State Office Complex in 1994. In November 2003, the Complex joined the Baltimore Public Buildings and Grounds Division. In October 2007, the buildings comprising the Inner Harbor State Office Complex transferred from the Baltimore Public Buildings and Grounds Division to form the Inner Harbor Division, and in January 2018, that division merged with the Baltimore Public Buildings and Grounds Division.

At the Inner Harbor State Office Complex in Baltimore City, the Baltimore Public Buildings and Grounds Division oversees five State-owned buildings formerly overseen by the Inner Harbor Division: the William Donald Schaefer Tower (6 St. Paul St); the Saratoga State Center (310 & 311 West Saratoga St.); the Nancy S. Grasmick State Education Building (200 West Baltimore St.); the Public Defender's Building (201 St. Paul Place); and the Hilton Heights Community Center (500 & 530 North Hilton St.). At the Saratoga State Center, the Division provides preventive and routine maintenance, repairs, alterations, improvements, housekeeping, and security services for facilities and equipment. The Division also supplies maintenance equipment and materials.

Howard County. In Howard County, the Division oversees the Jessup State Complex at 7275 Waterloo Road. Some 3,000 State employees work in these buildings, which contain over 1.3 million square feet.

At the Jessup facility, the Division provides both preventive and routine maintenance, and oversees the contractual provision of some maintenance tasks and services.

MULTI-SERVICE CENTERS DIVISION

Currently the Division is responsible for twenty district court/multi-service centers with more than 1.7 million square feet, 52 acres of landscaped area, and 23 acres of parking lots. The Division also oversees the Woodstock Center.

George M. Taylor District Court/Multi-Service Center, Ritchie Highway, Glen Burnie, Maryland, January 2001. Photo by Diane F. Evartt.

OFFICE OF REAL ESTATE

The Office of Real Estate began in July 1978 when it was formed by the Department of General Services.

For the acquisition and disposition of leased and State-owned real property, the Office of Real Estate coordinates the State's real estate activities and long-term strategic planning.

300 West Preston St., Baltimore, Maryland, October 2019. Photo by Diane F. Evartt.

Under the Office of Real Estate are six units: Land Acquisition and Disposal; Lease Construction and Compliance; Lease Management and Procurement; Office Administration; Portfolio Management (State-Owned); and Valuation and Appraisal.

LAND ACQUISITION & DISPOSAL

Land Acquisition and Disposal purchases, leases, and disposes of real property for all State agencies (except Department of Transportation). From 1996 to July 2011, the office also oversaw the Program Open Space unit.

LEASE CONSTRUCTION & COMPLIANCE

LEASE MANAGEMENT & PROCUREMENT

For State agencies, Lease Management and Procurement oversees the acquisition of commercial real property for use as State offices and procures leases of real property (Code State Finance and Procurement Article, secs. 4-318 through 4-321). This unit conducts surveys of State requirements for leased space, sets standards for the allocation and assignment of leased and State-owned space, and approves space modifications. The unit ensures landlord compliance with the federal Americans with Disabilities Act and oversees alterations of leased facilities. In addition, the unit negotiates certain concession agreements and makes recommendations to the Board of Public Works on the need for State office space construction.

PORTFOLIO MANAGEMENT DIVISION

The Portfolio Management Division began in July 1998 under Finance and Administration. In July 1999, the Division transferred to the Office of Secretary, and in 2000 moved under Facilities Operations and Maintenance. In May 2016, it was placed under the Office of Real Estate.

The Division provides services ranging from fiscal management and long-term planning for Department capital assets to analysis of marketplace opportunities. In addition, the Division devises measures and tools with which to assess Department functions and processes.

VALUATION & APPRAISAL

OFFICE OF STATE PROCUREMENT

In 1970, the Office of State Procurement originated as the Office of Central Services, which reorganized as Services and Logistics in 1991. Services and Logistics, in turn reformed as Procurement and Logistics in 1995. It separated in July 2001 into two units: Procurement and Contracting, and Logistics and Special Projects. Their merger in April 2003 again formed Procurement and Logistics, which was superceded in October 2019 by the Chief Procurement Officer whom the General Assembly authorized to oversee consolidated procurement functions of the Executive Branch under the Department of General Services (Chapter 590, Acts of 2017). By the same law, procurement personnel from the Department of Budget and Management, the Department of Information Technology, and the Department of Public Safety and Correctional Services (for capital construction) were transferred to the Department of General Services. In 2022, the General Assembly formally named the procurement unit within the Department of General Services as the Office of State Procurement (Chapters 527 & 528, Acts of 2022; Code State Finance & Procurement Article, sec. 11-101(3)(E)).

45 Calvert St., Annapolis, Maryland, July 2014. Photo by Diane F. Evartt.

Heading the Office is the Chief Procurement Officer, who heads all procurement activities for the Executive Branch of State Government. The Chief Procurement Officer is appointed by the Governor with Senate advice and consent (Chapter 590, Acts of 2017; Code State Finance & Procurement Article, sec. 11-101(3)(E)).

Three bureaus constitute the Office of State Procurement: eCommerce Management; Policy, Procurement Review, and Reporting; and Procurement Operations. The Office also is assisted by Administration and the Procurement Improvement Council.

PROCUREMENT IMPROVEMENT COUNCIL
On October 13, 1983, the Procurement Advisory Council was established by the Board of Public Works in accordance with recommendations of the Governor's Ad Hoc Committee to Study Article 21 - Procurement (COMAR 21.02.01.09). In October 2019, The Council was restructured as the Procurement Improvement Council and made part of the Office of State Procurement within the Department of General Services (Chapter 590, Acts of 2017). Retaining the name Procurement Improvement Council, the Council merged with the Council for the Procurement of Health, Educational and Social Services in July 2021 (Chapters 652 & 653, Acts of 2021).

The Procurement Improvement Council advises the Office of State Procurement on problems with the procurement process, and recommends improvements to that process.

Formerly, twelve members had constituted the Council. In July 2021, however, membership increased to twenty members (Chapters 652 & 653, Acts of 2021). Of these, the Governor appoints four, the Senate President and House Speaker each name one, and also jointly appoint three members. Eleven members serve ex officio. The Chief Procurement Officer serves as Chair (Chapter 590, Acts of 2017; Chapters 652 & 653, Acts of 2021; Code State Finance & Procurement Article, sec. 12-105).

ADMINISTRATION
Under the Office of State Procurement, Administration oversees Business Services, and Data Analytics and Reporting.

BUSINESS SERVICES
Business Services originated as Minority Business Enterprise, which became the Office of Business Enterprise in January 2005 under Procurement and Logistics. The Office transferred to the Deputy Secretary in February 2008, and back to Procurement and Logistics in December 2008. At that time, the Office of Business Enterprise merged with Technology and eMaryland Marketplace to form Business Enterprises and Technology Services in December 2008.

Within the Office of Procurement and Contracting, Technology was established in June 2000. It moved to Procurement and Logistics in April 2003, and reformed as Technology and eMaryland Marketplace in March 2000. With the Office of Business Enterprises, it merged to form Business Enterprises and Technology Services in December 2008. By 2023, it was renamed Business Services and Internal Audits.

In July 2012, Business Enterprises and Technology Services restructured as the Office of Business Programs and moved to the Office of Secretary. In May 2016, the Office moved back to Procurement and Logistics. The Office was renamed Business Programs and Compliance in May 2017, and became Business Services under the eCommerce Management Bureau in October 2019. Business Services transferred to Administration in 2022.

Business Services oversees departmental procedures and policies for procuring supplies, services, maintenance, architectural and engineering services, and construction contracts. The office also monitors procurement contract performance to ensure compliance with State law. To secure at least fourteen percent of both total contract dollars and number of procurements for certified minority business enterprises, Business Services conducts outreach activities within the minority business community (Code State Finance and Procurement Article, secs. 14-301 through 14-308).

Support and training for the Advanced Purchasing and Inventory Control System (ADPICS) is provided by Business Services. ADPICS replaced the Central Automated Purchasing System (CAPS) in 1995, and was designed as part of the statewide Financial Management Information System (FMIS), an integrated management information system. Many procurement and inventory functions were automated by ADPICS, allowing government agencies to report procurement and inventory data, as well as process procurement requests, electronically.

MARYLAND PROCUREMENT ACADEMY
Under the Office of State Procurement, the Maryland Procurement Academy provides procurement certification training to all Executive Branch procurement officers according to the professional procurement classifications of the Department of Budget and Management. This certification process began as a pilot training program in 2020. By the end of 2021, some 171 procurement officers were certified.

Additionally, the Academy trains procurement officers/buyers and vendors to use the State's eProcurement System, called eMaryland Marketplace Advantage (eMMA).

eCOMMERCE MANAGEMENT BUREAU

ePROCUREMENT

eMARYLAND MARKETPLACE ADVANTAGE (eMMA)
From March 2000 to January 2012, and since July 2012, the Office of Business Programs (now Business Services) has been responsible for eMaryland Marketplace, an Internet-based procurement system.

VENDOR MANAGEMENT

POLICY, PROCUREMENT COMPLIANCE & BPW MANAGEMENT BUREAU

BOARD OF PUBLIC WORKS (BPW) MANAGEMENT
Board of Public Works and Reporting originated as the Contract Services Division under Finance and Administration. The Division was renamed Management Support and made part of the Procurement and Contracting Office in 1993. In April 2003, it transferred to Procurement and Logistics. In March 2005, it was renamed Board of Public Works Management Support, and in December 2008 reformed as Board of Public Works Administration. It reorganized as Board of Public Works and Reporting in June 2021, and as Board of Public Works Management by July 2024.

All capital project bidding is overseen by Board of Public Works Management, which prepares and distributes the Department's action agenda to the Board of Public Works. The unit also prepares and distributes the agenda of the Procurement Review Board. Monthly, the unit compiles a Procurement Agency Activity Report that describes transactions approved by the Procurement Review Board.

PROCUREMENT OPERATIONS BUREAU

The Bureau is responsible for three main units: Commodities and Facilities Maintenance; Construction, and Architecture and Engineering Contracting; and Information Technology and Professional Services.

CONSTRUCTION, & ARCHITECTURAL & ENGINEERING CONTRACTING
Construction, and Architectural and Engineering Contracting started in December 1993 as Facilities and Construction Contracting. In 2003, that agency was restructured as two separate units: Construction Contracting, and Facilities Maintenance Contracting. In 2016, it reformed as Construction Contracting and Procurement, and in October 2019 as Construction, and Architectural and Engineering Contracting.

To support State facility construction and renewal, the unit arranges for architectural, engineering and construction services.

CONTRACT MANAGEMENT & COMMODITY PROCUREMENT
In 1920, Contract Management and Commodity Procurement began as the Central Purchasing Bureau (Chapter 184, Acts of 1920). The Bureau in 1939 was placed under the Department of Budget and Procurement, which reformed as the Department of Budget and Fiscal Planning in 1969. The following year, the Bureau transferred to the Department of General Services (Chapter 97, Acts of 1970). In 1993, it reorganized as the Procurement and Contracting Office. The Office joined Procurement and Logistics in 1995 and was renamed the Commodity Procurement and Purchasing Bureau in April 2003. Later, in 2003, it reorganized as Commodity Procurement, and in January 2012 became Commodity Procurement and Facilities Maintenance. In 2016, it adopted its present name.

Contract Management and Commodity Procurement purchases all materials, supplies, and equipment used by State agencies. Annually, it buys over $150 million worth of commodities ranging from office supplies to medicines and food items.

State agencies must submit requisitions to Contract Management and Commodity Procurement for all purchases, except exempt commodities or those costing less than $1,000. The requisition identifies both the commodity and quantity requested. The commodity may be ordered through an open-ended contract developed by Contract Management and Commodity Procurement, bid through Contract Management and Commodity Procurement as an individual requirement, or ordered as part of its scheduled purchase program. Emergency procurements can be made by an agency whenever the purchase is necessary to preserve human life or State property (Code State Finance and Procurement Article, secs. 4-301 through 4-315).

In January 2012, Contract Management and Commodity Procurement became responsible for procuring all building services for State-owned buildings. Contracts are made for a variety of services, including carpentry, janitorial services, mechanical equipment, painting, pest control, plumbing, and security.

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