HARRY HUGHES, Governor

3017

(ii) May not be charged any amount ten percent
in excess of the written estimate without [his] THE CUSTOMER'S
consent;

(2)  That the customer is entitled to the return of
any replaced parts except when parts are required to be returned
to the manufacturer under a warranty agreement; and

(3)  That repairs not originally authorized by the
customer may not be charged to the customer without the
customer's consent.

(b) The [provisions of] CUSTOMER'S RIGHTS PROVIDED IN
subsection (a) OF THIS SECTION shall be:

(1)  Displayed IMMEDIATELY BEFORE THE SPACE FOR THE
SIGNATURE OF THE CUSTOMER conspicuously in easily readable type;

(2)  Physically separated from the other terms of the
[invoice] FORM USED FOR AUTHORIZATION OF REPAIRS; and

(3)  Listed under the printed heading "Customer's
Rights."

(C)(1) IF THE CUSTOMER'S MOTOR VEHICLE IS TOWED TO AN
AUTOMOTIVE REPAIR FACILITY FOR REPAIRS, THE FACILITY SHALL ORALLY
INFORM THE CUSTOMER OF THE CUSTOMER'S RIGHTS.

(2) THE FACILITY SHALL RECORD IN WRITING THE DATE AND
TIME OF THE NOTIFICATION OF CUSTOMER'S RIGHTS AND THE SIGNATURE
OF THE PERSON WHO MADE THE NOTIFICATION.

(C) (1) AN AUTOMOTIVE REPAIR FACILITY MAY INFORM THE
CUSTOMER ORALLY OF THE CUSTOMER'S RIGHTS IF:

(I) THE CUSTOMER'S MOTOR VEHICLE IS TOWED TO
THE AUTOMOTIVE REPAIR FACILITY FOR REPAIR; OR

(II) THE CUSTOMER LEAVES THE VEHICLE FOR REPAIR
AT THE REPAIR FACILITY WHEN THE FACILITY IS NOT OPEN.

(2) UNDER THIS SUBSECTION, IF ANY AUTOMOTIVE REPAIR
FACILITY INFORMS A CUSTOMER ORALLY OF THE CUSTOMER'S RIGHTS, THE
FACILITY SHALL RECORD IN WRITING:

(I) THE NAME OF THE PERSONS NOTIFIED;

(II) THE DATE AND TIME OF THE NOTIFICATION; AND

(III) THE SIGNATURE OF THE PERSON WHO MADE THE
NOTIFICATION.