1958

LAWS OF MARYLAND                                Ch. 708

(B)    TO REPORT TO APPROPRIATE GOVERNMENTAL AGENCIES
HAVING JURISDICTION OVER CONSUMES PROTECTION MATTERS ANY
INFORMATION CONCERNING VIOLATION OF ANY CONSUMER
PROTECTION LAW;

(C)    TO PRESENT THE INTEREST OF CONSUMERS BEFORE
ADMINISTRATIVE AND REGULATORY AGENCIES AND LEGISLATIVE
BODIES;

(D)    TO ASSIST, ADVISE, AND COOPERATE WITH THE
BETTER BUSINESS BUREAUS OF THE AREA AND LOCAL, STATE, AND
FEDERAL AGENCIES AND OFFICIALS TO PROTECT AND PROMOTE THE
INTEREST OF THE CONSUMER PUBLIC;

(E)    TO ASSIST, DEVELOP, AND CONDUCT PROGRAMS OF
CONSUMER       EDUCATION AND INFORMATION THROUGH PUBLIC
HEARINGS,      MEETINGS, PUBLICATIONS, OR OTHER MATERIALS
PREPARED     FOR DISTRIBUTION TO THE CONSUMER PUBLIC OF THE
AREA;

(F)    TO UNDERTAKE ACTIVITIES TO ENCOURAGE LOCAL
BUSINESS AND INDUSTRY TO MAINTAIN HIGH STANDARDS OF
HONESTY, FAIR BUSINESS PRACTICES, AND PUBLIC
RESPONSIBILITY IN THE PRODUCTION, PROMOTION, AND SALE OF
CONSUMER GOODS AND SERVICES AND IN THE EXTENSION OF
CREDIT;

(G)    TO EXERCISE AND PERFORM ANY OTHER FUNCTIONS
AND DUTIES CONSISTENT WITH THE PURPOSES OR PROVISIONS OF
THIS TITLE WHICH MAY BE NECESSARY OR APPROPRIATE TO
PROTECT AND PROMOTE THE WELFARE OF COUNTY CONSUMERS;

(H) TO RENDER ANNUAL REPORTS AS TO THE NUMBER OF
COMPLAINTS FILED, THEIR NATURE AND DISPOSITION, AND THE
OTHER RELEVANT ACTIVITIES OF THE BOARD UNDERTAKEN DURING
THE PREVIOUS YEAR TO THE COUNCIL.

4-106. COMPLAINTS FILED.

ANY CONSUMER SUBJECTED TO AN UNLAWFUL, UNFAIR, OR
DECEPTIVE TRADE PRACTICE MAY FILE A COMPLAINT WITH THE
BOARD IN WRITING STATING THE NAME AND ADDRESS OF THE
PERSON ALLEGED TO HAVE COMMITTED THE PARTICULAR TRADE
PRACTICE AND ANY OTHER INFORMATION REQUIRED BY THE BOARD.

4-107. INVESTIGATIONS, CONCILIATIONS, PENALTIES, LEGAL
ACTION AND OTHER REMEDIES.

(A)    COMPLAINT INVESTIGATIONS. UPON THE FILING OF
A COMPLAINT THE BOARD SHALL MAKE ANY INVESTIGATION
APPROPRIATE TO ASCERTAIN FACTS AND ISSUES. WHENEVER
APPROPRIATE THE BOARD SHALL REFER A COMPLAINT TO THE
STATE CONSUMER PROTECTION DIVISION OF THE STATE ATTORNEY
GENERAL'S OFFICE OR TO THE FEDERAL TRADE COMMISSION.

(B)    CONCILIATION OF THE COMPLAINT. IF THE BOARD
DETERMINES THERE ARE REASONABLE GROUNDS TO BELIEVE AN
UNLAWFUL, UNFAIR, OR DECEPTIVE TRADE PRACTICE HAS