The Division reviews personnel transactions
pertaining to State Merit System laws and regula-
tions for compliance. In addition, the Division
processes all job applications, notifies applicants of
testing dates, sends out test results, and distributes
lists of eligible applicants to requesting agencies.

EMPLOYEE DEVELOPMENT & TRAINING
DIVISION
Joanne McCorkle-Smith, Director

300 West Preston St., Room 204
Baltimore, MD 21201 (410) 767-4028

The Employee Development and Training Divi-
sion began in 1995 as the Employee Development
Division in the Department of Personnel. Division
functions transferred under its current name to the
Department of Budget and Management in 1996.
The Division is responsible for the Employee
Development Center, the Information Technology
Training Center, Club Maryland, the Incentive and
Innovative Idea Awards Program, the Service
Awards Program, and the Continuous Quality Im-
provement Program. The Division also coordinates
the training and employee awards program and the
State Quality Initiative.

WORK FORCE QUALITY

Jeanne M. Zarnoch, Director

300 West Preston St., Room 204
Baltimore, MD 21201 (410) 767-4943

Formerly Employee Development and Training,
Work Force Quality was organized in 1992. This office
oversees the Employee Development Center and coor-
dinates the State Quality Initiative. It also custom designs
training programs and provides consultant services to
federal, State and local government agencies, and non-
profit organizations. The Director coordinates training
and employee awards programs statewide.

INFORMATION TECHNOLOGY TRAINING CENTER

John A. Dunnigan, Sr., Administrator

300 West Preston St.
Baltimore, MD 21201 (410) 767-1046

The Information Technology Training Center
was formed in 1976 as the Data Processing Training
Center. It received its current name in 1994 and
was placed under the Employee Development and
Training Division in 1996.
For a fee, the Center trains State employees to use
mainframe and personal computers and their applica-
tion software. Courses also are open to local govern-
ment employees and the private sector as space
permits. The Center is fully reimbursed for its services
with fees paid by State and local government agencies,
businesses, and persons who receive training.

EMPLOYEE RELATIONS DIVISION
Frederick E. Ramsey, Director

301 West Preston St., Room 607
Baltimore, MD 21201 (410) 767-1012

The Employee Relations Division was created in
1969 as the Employee Assistance Program and
assigned to the Department of Personnel in 1970.
In accordance with the Executive Order on Fair
Employment Practice, the Program reorganized in
June 1995 as the Employee Services Division. Un-
der its present name, it transferred to the Depart-
ment of Budget and Management in 1996.
The Division monitors, investigates, and medi-
ates all grievances, complaints, and equal economic
opportunity matters of State employees.

RECRUITMENT & EXAMINATION DIVISION
Nelson L. Sutton III, Director

300 West Preston St., Room 406
Baltimore, MD 21201 (410) 767-4846
public information (410) 767-4847

Duties of the Recruitment and Examination
Division date to 1920 when the Merit System first
was established for employees of State government.
By 1947, the Examination Division was formed. It
was renamed the Recruitment and Examination
Division by 1977. From the Department of Person-
nel, it moved to the Department of Budget and
Management in 1996.
The Division recruits, tests, and certifies candi-
dates as eligible for employment in classified positions
within State government. Information about Mary-
land State employment opportunities and applications
may be obtained by calling the Division. Personnel
specialists also are available for employment counsel-
ing at Division offices (Code State Personnel and
Pensions Article, secs. 4-201 through 4-307).
Vacancies in classified positions are advertised in
the newspapers and in bulletins sent to State agen-
cies. They also are listed with the Maryland Job
Service, Division of Employment and Training,
Department of Labor, Licensing, and Regulation.
The Division works through three units: Exami-
nation Research and Development, Recruitment,
and Test Administration.

SALARY ADMINISTRATION & POSITION
CLASSIFICATION DIVISION
Arthur D. Merkle, Jr., Director

301 West Preston St., Room 603
Baltimore, MD 21201 (410) 767-4778

The Salary Administration and Position Classifica-
tion Division began in 1947 as the Classification
Division. In 1953, it was reorganized as the Classifi-
cation and Compensation Division. By 1977, the
Division was renamed the Salary Administration and