01.01.1992.15). It reorganized under its present
name in October 1995 (Executive Order
01.01.1995.26). The Council was formed to make
State government efficient and cost-effective by
establishing total quality processes (also known as
continuous quality improvement processes) within
State government.
Continuous Quality Improvement helps man-
agement assess customer service levels and then
redirect efforts towards a higher level of service that
meets and exceeds the customer's requirements and
expectations. Involving all managers and employ-
ees, it strives for continuous improvement achieved
through teamwork. Continuous Quality Improve-
ment is coordinated by the Department through
the Governor's Quality Council.
On the Council, each State agency is repre-
sentated by its quality improvement coordinator.

EMPLOYEE BENEFIT SERVICES
Vacancy, Director

301 West Preston St.
Baltimore, MD 21201 (410) 767-4710

Within the Department of Budget and Manage-
ment, Employee Benefit Services was formed in
1996. This office supervises Employee Benefits and
Medical Services, and is aided by the State Employ-
ees' Health Insurance Advisory Council

STATE EMPLOYEES' HEALTH INSURANCE
ADVISORY COUNCIL

Vacancy, Chair

In 1985, the State Employees' Health Insurance
Advisory Council was created (Chapter 217, Acts
of 1985). The Council advises the Secretary of
Budget and Management on implementation,
maintenance, negotiations, and administration of
the State Employees' Health Insurance Program.
The Council also advises the Secretary on the pro-
cedure for soliciting bids from health care providers
for a contract under the Program, the types of
providers contracted to provide health care bene-
fits, and the amounts of those benefits.
The Council consists of thirteen members.
Twelve are appointed to two-year terms by the
Governor. The Secretary of Budget and Manage-
ment serves ex officio. The Governor names the
chair (Code State Personnel and Pensions Article,
secs. 8-105 through 8-106).

EMPLOYEE BENEFITS DIVISION
Patrick N. Renaud, Director
(410) 767-4710

Functions of the Employee Benefits Division for-
merly were administered by the Fiscal Management
Division of the Department of Personnel. In 1990,
they were assumed by that department's Employee
Benefits Division. In 1994, the State Employee and

Retiree Health and Welfare Benefits Program trans-
ferred from the Department of Personnel to the
Department of Budget and Fiscal Planning (Chap-
ter 107, Acts of 1994). Previously under the Dep-
uty Secretary, the Division was placed under the
Office of Human Resources in 1996.

MEDICAL SERVICES DIVISION
Peter Oroszlan, M.D., Medical Director
(410) 767-4626

The position of Medical Director was estab-
lished in 1937. Functions of the office were organ-
ized as the Medical Services Division in 1995.
Formerly under the Department of Personnel, the
Medical Services Division moved to the Depart-
ment of Budget and Management in 1996.
The Division determines if State employees or
applicants for State employment are employable in
terms of their health. The Division also oversees the
Department's Drug-Testing Program.

PERSONNEL MANAGEMENT SERVICES
Michael A. Glass, Director

301 West Preston St., Room 602
Baltimore, MD 21201 (410) 767-4751

Personnel Management Services began within
the Department of Personnel from units previously
administered by Compensation and Employee Se-
lection, Administration, and Employee Services.
That office organized in 1991 as Human Resource
Management and Development and, in 1995, as
the Management Services Administration. In 1996,
it became Personnel Management Services within
the Department of Budget and Management.
The office is responsible for five divisions: Data
Management, Employee Development and Training,
Employee Relations, Recruitment and Examination,
and Salary Administration and Position Classification.

DATA MANAGEMENT DIVISION
Michael M. Strempek, Director

301 West Preston St., Room 608
Baltimore, MD 21201 (410) 767-4732

The Data Management Division originated in
the Department of Personnel as the Data Manage-
ment Information Services Division in 1970. It
became the Data Management Services Division in
1991. The Division transferred to the Department
of Budget and Management in 1996 as the Data
Management Division.
The Division provides information on personnel
positions to the Department, other State agencies,
and local governments. The Division plans, develops,
implements, and maintains a centralized automated
information system for all divisions of the Department
and the Injured Workers' Insurance Fund.