BUSINESS DEVELOPMENT
Under Insurance Operations.
CLAIMS SERVICES
CORPORATE SERVICES & STRATEGIC PLANNING
In 2005, merged with Insurance Operations to form Marketing, Strategic Planning, and Business Development.
FINANCE
FRAUD OPERATIONS
Under Claims Services.
GOVERNMENTAL AFFAIRS
Under Claims Services.
INSURANCE OPERATIONS
Insurance Operations merged with Corporate Services and Strategic Planning in 2005 to form Marketing, Strategic Planning, and Business Development.
LEGAL & HUMAN RESOURCES
Renamed Legal Services and Compliance in March 2009.
LEGAL SERVICES & COMPLIANCE
LIGHTHOUSE RISK SOLUTIONS
Functions transferred to Health Services under Claims Services in 2005.
LOSS CONTROL
Formerly under Finance, combined with Underwriting to form Underwriting and Loss Control and transferred to Insurance Operations in 2011.
MANAGED CARE
Under Claims, abolished in 2002. Functions assigned to Claims Operations.
MARKETING, STRATEGIC PLANNING, & BUSINESS DEVELOPMENT
In 2008, renamed Insurance Operations.
OPERATIONS
Abolished in Sept. 2003.
PRODUCT DEVELOPMENT
Under Insurance Operations.
TERRETORIAL MARKETING
Under Insurance Operations.
UNDERWRITING
Formerly under Finance, combined with Loss Control to form Underwriting and Loss Control and transferred to Insurance Operations in 2011.
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e-mail: mdmanual@maryland.gov
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