750 East Pratt St., Baltimore, Maryland, November 2015. Photo by Diane F. Evartt.
Open Enrollment. Open Enrollment. During the regular open enrollment period, consumers evaluate their health insurance options, including an estimate of financial assistance, on the Exchange website. The current regular open enrollment period began on November 1, 2024 and ends January 15, 2025. Individual coverage starts January 1, 2025, if you enroll by December 31, or it starts February 1, 2025, if you enroll by January 15, 2025. During this period, you can sign up for a plan that works best for you or make changes to your current health plan by visiting MarylandHealthConnection.gov or calling 1-855-642-8572. Marylanders who qualify for Medicaid or the Maryland Children's Health Program can enroll at any time. Also, certain life events qualify you to enroll in a health plan outside of open enrollment.
CUSTOMER SUPPORT CENTER
The Customer Support Center may be reached by a toll-free hotline (1-855-642-8572), where certified navigators and insurance brokers are available to assist consumers. Since November 8, 2014, the public also has been able to enroll through Maryland Health Connection, the website of the State-based health insurance marketplace.
In June 2019, the Maryland Easy Enrollment Health Insurance Program Advisory Work Group was authorized (Chapter 424, Acts of 2019).
The Work Group advised the Maryland Health Benefit Exchange on the implementation of the Maryland Easy Enrollment Health Insurance Program. As part of the Program, the Comptroller of Maryland was to include on individual income tax return forms a checkoff to indicate whether an individual (or a member of the household covered by individual income tax return form) was uninsured. The Work Group was to advise the Comptroller on specific language to be used on the individual income tax return form.
The Work Group submitted its final report in December 2022, though it will continue to meet through 2024.
STANDING ADVISORY COMMITTEE
The Standing Advisory Committee serves in a consultative role and functions as an advisory group to the Board of Trustees. The Committee members' primary roles are to serve as advisory experts in their capacities relative to the health insurance and health care domain.
Committee members are appointed by the Board in consultation with Maryland Health Benefit Exchange staff for a term of no more than three years. The Committee meets approximately 4 times each year.
COMPLIANCE
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RECORDS MANAGEMENT
Since October 1, 2017, the Maryland Health Benefit Exchange has had a program for the continual, economical and efficient management of its records. The Exchange's Records Officer develops and oversees the program, and serves as liaison to the Records Management Division of the Department of General Services, and to the State Archives (Chapter 539, Acts of 2017; Code State Government Article, secs. 10-608 through 10-611).
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