750 East Pratt St., Baltimore, Maryland, November 2015. Photo by Diane F. Evartt.
Open Enrollment. During the regular open enrollment period, consumers evaluate their health insurance options, including an estimate of financial assistance, on the Exchange website (www.marylandhealthconnection.gov). The current regular open enrollment period began on November 1, 2020 and ended on December 15, 2020 for individual coverage to start January 1, 2021.
Coronavirus Emergency Special Open Enrollment. Due to the pandemic coronavirus, the Maryland Health Benefit Exchange opened a new special enrollment period for all Marylanders in need of health insurance during this state of emergency.
From March 26, 2021 through August 15, 2021, a new special enrollment period ran in which all uninsured Maryland residents had the opportunity to enroll in health coverage due to the ongoing COVID-19 pandemic, and the recent rise in the positivity rate throughout the State. Coverage dates varied based on when a Marylander enrolled in a plan:
CUSTOMER SUPPORT CENTER
The Customer Support Center may be reached by a toll-free hotline (1-855-642-8572), where certified navigators and insurance brokers are available to assist consumers. Since November 8, 2014, the public also has been able to enroll through Maryland Health Connection, the website of the State-based health insurance marketplace.
The Work Group advises the Maryland Health Benefit Exchange on the implementation of the Maryland Easy Enrollment Health Insurance Program. As part of the Program, the Comptroller of Maryland is to include on individual income tax return forms a checkoff to indicate whether an individual (or a member of the household covered by the individual income tax return form) is uninsured. The Work Group will advise the Comptroller on the specific language to be used on the individual income tax return form.
Since October 1, 2017, the Maryland Health Benefit Exchange has had a program for the continual, economical and efficient management of its records. The Exchange's Records Officer develops and oversees the program, and serves as liaison to the Records Management Division of the Department of General Services, and to the State Archives (Chapter 539, Acts of 2017; Code State Government Article, secs. 10-608 through 10-611).
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