Maryland formed the Maryland Health Benefit Exchange to meet requirements of the federal Patient Protection and Affordable Care Act (Public Law 111-148), as amended by the Health Care and Education Reconciliation Act of 2010 (Public Law 111-152). The federal statute requires each state to establish a health benefit exchange by January 1, 2014 or choose one run by the federal government. Maryland chose to operate its own exchange, and received conditional federal approval of its marketplace governance and structure in December 2012. The first day of operation of the Maryland Health Benefit Exchange was October 1, 2013.
750 East Pratt St., Baltimore, Maryland, November 2015. Photo by Diane F. Evartt.
Open Enrollment. During the regular open enrollment period, consumers evaluate their health insurance options, including an estimate of financial assistance, on the Exchange website. The next regular open enrollment period will begin on November 1, 2025 and end January 15, 2026. Individual coverage will start January 1, 2026, if you enroll by December 31, 2025; or it will start February 1, 2026, if you enroll by January 15, 2026. During this period, you can sign up for a plan that works best for you or make changes to your current health plan by visiting MarylandHealthConnection.gov or calling 1-855-642-8572. Marylanders who qualify for Medicaid or the Maryland Children's Health Program can enroll at any time. Also, certain life events qualify you to enroll in a health plan outside of open enrollment.
CUSTOMER SUPPORT CENTER
The Customer Support Center may be reached by a toll-free hotline (1-855-642-8572), where certified navigators and insurance brokers are available to assist consumers. Since November 8, 2014, the public also has been able to enroll through Maryland Health Connection, the website of the State-based health insurance marketplace.
Committee members are appointed by the Board in consultation with Maryland Health Benefit Exchange staff for a term of no more than three years. The Committee meets approximately 4 times each year.
COMPLIANCE
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RECORDS MANAGEMENT
Since October 1, 2017, the Maryland Health Benefit Exchange has had a program for the continual, economical and efficient management of its records. The Exchange's Records Officer develops and oversees the program, and serves as liaison to the Records Management Division of the Department of General Services, and to the State Archives (Chapter 539, Acts of 2017; Code State Government Article, secs. 10-608 through 10-611).
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e-mail: mdmanual@maryland.gov
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