DEPARTMENT OF HUMAN SERVICES

DEFUNCT AGENCIES


ADOPTION OVERSIGHT TEAM
Chair: Lynda G. Fox, Secretary of Human Resources

Appointed by Secretary of Human Resources: George Haggerty; Myra Hettleman; Delores G. Kelley; Linda E. Mouzon; Dawn Oxley Musgrave, Esq.; Marsha G. Perry; Stephanie J. Pettaway; Jacqueline Thomas; J. Tyson Tildon, Ph.D.; Clyde Tolley; Martin P. Welch; Susan Wood.

In Nov. 1997, Secretary of Human Resources created Adoption Oversight Team to oversee implementation of recommendations of Governor's Commission on Adoption.

Team last met in 2000.

ADMINISTRATIVE SERVICES
Under Child-Support Enforcement Administration.

ADULT PROTECTIVE SERVICES
Under Office of Adult and Family Services within Community Services Administration, this unit was incorporated into Community-Based Services in March 1997 [now under Office of Adult Services].

ADVISORY COUNCIL FOR ALTERNATIVE RESPONSE
Chair: Theodore (Ted) Dallas, Secretary of Human Services

Appointed by Secretary of Human Services: Sandra I. Barnes; Pamela M. Brown, Ph.D.; Paul DiLorenzo; Losmin Jimenz; Scott D. Krugman, M.D.; Ryan Neely; Claudia M. Remington; Melissa S. Rock; Cathy S. Surace, Esq.; Vanita M. Taylor, Esq.; James M. Trent; Angela Vaughn-Lee; Jane A. Walker; five vacancies.

Ex officio: Thomas J. Merrick, designee of Secretary of Health; John T. McGinnis, designee of State Superintendent of Schools.

Under Social Services Administration, Advisory Council for Alternative Response was established in July 2012 by General Assembly (Chapter 397, Acts of 2012).

Council advised Department of Human Resources on Alternative Response Program. For certain reports of suspected child abuse or neglect, Department established an alternative response system, which did not include a full-scale investigation, or require a formal determination of whether abuse or neglect occurred.

In July 2014, Council disbanded after Alternative Response Program was fully implemented.

ALTERNATIVE RESPONSE PROGRAM
In July 2012, Department began developing Alternative Response Program which by July 2014, was fully implemented by
local departments of social services (Chapter 397, Acts of 2012).

Alternative Response was a component of Child Protective Services Program that provides for a comprehensive assessment of risk of harm to the child; risk of subsequent abuse or neglect; family strengths and needs; and provision of or referral for necessary services. An alternative response to a report of suspected abuse or neglect did not trigger an investigation or identification of a perpetrator. In cases where child is not in immediate danger, an assessment may have been made, and the child and family quickly referred to needed supportive services (Code Family Law Article, sec. 5-706).

Disbanded by April 2024.

ATTENDANT CARE PROGRAM ADVISORY COMMITTEE
Under Office of Adult Services, last met in 1996.

BUREAU OF CONTINUOUS IMPROVEMENT
Under Family Investment Administration, phased out and functions dispersed to Bureau of Local Operations by Jan. 2010.

BUREAU OF CONTRACT MONITORING
Under Family Investment Administration, phased out and functions transferred to Bureau of Local Operations by Jan. 2010.

BUREAU OF DISABILITY SERVICES
Under Family Investment Administration, started in 1987 as Disability Management Operations under Income Maintenance Administration. It later became Bureau of Medical Assistance Operations and, in Nov. 2009, was renamed Bureau of Disability Services.

Bureau helped disabled recipients apply for federal Medicaid, Social Security and Supplemental Security Income benefits. Applications were made through Disability Entitlement Advocacy Program, which assisted with documentation and acted as advocate for persons with disabilities at entitlement and appeal hearings.

Bureau functions moved to Office of Cash Programs in Jan. 2020.

BUREAU OF EMPLOYMENT OPERATIONS & SUPPORT
Under Family Investment Administration, renamed Bureau of Work Programs and moved under Office of Special Projects in July 2012.

BUREAU OF HEALTH CARE INITIATIVES
Under Family Investment Administration, dissolved in July 2016 and functions absorbed by Office of Programs.

BUREAU OF HOMELESS SERVICES
Under Family Investment Administration, transferred to Department of Housing and Community Development in July 2017 (Chapter 105, Acts of 2017).

BUREAU OF INFORMATION ANALYSIS
Under Family Investment Administration, merged with Bureau of Systems Development and Management to form Bureau of Systems Modernization and Information Analysis in Jan. 2019.

BUREAU OF LOCAL OPERATIONS
Under Family Investment Administration, renamed Bureau of Employment Operations and Support in June 2011.

BUREAU OF MEDICAL ASSISTANCE OPERATIONS
Under Family Investment Administration, restructured as Bureau of Disability Services in Nov. 2009.

BUREAU OF PLANNING, BUDGET, & PROCUREMENT
Under Family Investment Administration, abolished on July 1, 2002; functions assigned to other bureaus under Office of Work Opportunities.

BUREAU OF POLICY & TRAINING
Under Family Investment Administration, combined with Bureau of Research and Legislation to form Bureau of Policy, Research, and Training in March 2011.

BUREAU OF POLICY & TRAINING
Under Family Investment Administration, split into Office of Policy and Office of Training in Dec. 2019.

BUREAU OF PROGRAM EVALUATION
Under Family Investment Administration, functions were transferred to Bureau of Audit Compliance and Reporting in Aug. 2020.

BUREAU OF QUALITY CONTROL
Under Family Investment Administration, renamed Bureau of Quality Assurance in June 2011.

BUREAU OF RESEARCH & EVALUATION
Under Family Investment Administration, restructured as Bureau of Research and Legislation, with some functions transferring to Bureau of Local Operations in Nov. 2009.

BUREAU OF RESEARCH & LEGISLATION
Under Family Investment Administration, combined with Bureau of Policy and Training to form Bureau of Policy, Research, and Training in March 2011.

BUREAU OF SPECIAL GRANTS
Under Family Investment Administration, renamed Emergency Food Programs and Special Projects by April 2024.

BUREAU OF SYSTEMS DEVELOPMENT & MANAGEMENT
Under Family Investment Administration, merged with Bureau of Information Analysis to form Bureau of Systems Modernization and Information Analysis in Jan. 2019.

BUREAU OF WORK PROGRAMS
Under Family Investment Administration, functions tranferred to Bureau of Local Operations in Nov. 2009.

BUREAU OF WORK PROGRAMS
Under Family Investment Administration, restructured as Bureau of Workforce Development and moved from Office of Special Projects to Executive Director's office in May 2014.

CENTRAL COLLECTION PROJECT MANAGEMENT DIVISION
Under Child-Support Enforcement Administration, reorganized as Contract Management Division in April 2003.

CENTRAL SERVICES
Under Child-Support Enforcement Administration.

CENTRAL SERVICES
Under Social Services Administration, renamed Budget and Central Services in Aug. 1997.

CERTIFIED ADULT RESIDENTIAL ENVIRONMENT PROGRAM
Under Office of Adult and Family Services within Community Services Administration, this unit in March 1997 became part of Home-Based Services.

CHILD & FAMILY SERVICES ADVISORY BOARD
Staff: Carnitra D. White (410) 767-7216; e-mail:
cwhite3@dhr.state.md.us

Appointed by Secretary of Human Resources:
Richard E. Paulman, Ed.D., Co-Chair (chosen by Secretary of Human Resources)
Carnitra D. White, Co-Chair (chosen by Secretary of Human Resources)
Steve Baron; Cynthia Bellamy; Michael Berman; Stephen K. Berry; Rebecca B. Bridgett, Ed.D.; Paul Brylske; James Cartwright; Barbara Cephas-Dorsey; Charles E. Coger, D.D.; Charles R. Cooper; Elaine Cornick; Peggy DeCarlis; Carl DeLorenzo; Judith Eveland; Carolyn Finney; John Gallagher; Hope G. Gary, Esq.; Sharon A. Hargrove; Linda M. Heisner; Marsha Howes; Norman Jones; Kevin Keegan; Marcia Kennai; Vincent Kilduff; Philip King; Agnes Leshner; Samuel Macer; Doris Mason; James P. McComb; William D. McDonnell; Earlene Merrill; Ruth Milliken; Barbara M. Peart; Stephanie J. Pettaway; Nicholas J. Ricciuti; Roberto (Tito) Rodriquez; Kokiea Samuel; Thelma Savage; Jane Smith; Maria Tillman; Gloria J. Valentine; Martina Washington; Tracy Watkins-Tribbitt; Margaret Williams; Judith C. Wilson; Winifred Y. Wilson; James B. Witherspoon.

Child and Family Services Advisory Board was established by Department of Human Resources in Nov. 2005.

Board identified challenges facing Maryland's child welfare system; and, providing insight and expertise from various perspectives, presented possible strategies to meet challenges. Board worked to develop and implement Program Improvement Plan as required by federal Department of Health and Human Services.

Board members represented local departments of social services; local government; State and local agencies that administer federal programs for children, such as Head Start; as well as public and private nonprofit community-based organizations; birth, adoptive and foster parents; professional and advocacy organizations; and youths in foster care.

Last met in March 2008

CHILD & FAMILY WELL-BEING
Under Social Services Administration, renamed Protective Services by Feb. 2024.

CHILD CARE ADMINISTRATION
Transferred to Division of Early Childhood Development in State Department of Education, and renamed Office of Child Care Services in July 2005 (Chapter 585, Acts of 2005).

CHILD CARE ADMINISTRATION ADVISORY COUNCIL
Restructured as Early Childhood Development Advisory Council, and transferred to State Department of Education in July 2005 (Chapter 585, Acts of 2005).

CHILD PROTECTIVE SERVICES
Under Social Services Administration, merged with Family Services to form In-Home Services in 1997.

CHILD PROTECTIVE SERVICES & FAMILY PRESERVATION
Under the Social Services Administration, renamed Protection, Prevention, and Preservation in Feb. 2022.

CHILD WELFARE ORGANIZATIONAL DEVELOPMENT & TRAINING
Under Social Services Administration,

CHILD WELFARE PRACTICE & POLICY
Under Social Services Administration, restructured as Foster Care Policy and Practice in Dec. 2015.

CHILD WELFARE TRAINING ACADEMY
Under Social Services Administration, Child Welfare Training Academy was established by Department in March 2006 to ensure highest quality training for child welfare workers, managers, supervisors, foster parents, and other providers of care to children.

CHILD-SUPPORT ENFORCEMENT ADMINISTRATION
Under Programs, renamed the Child Support Administration in July 2017 (
Chapter 205, Acts of 2017).

CLIENT INFORMATION SYSTEM
Under Office of Information Management, renamed Department of Human Resources Information Systems Center in Sept. 1999.

COLLECTION PROGRAMS & INITIATIVES DIVISION
Under Child Support Enforcement Administration, functions absorbed into Technical Assistance Division in 1999.

COMMISSION ON INDIAN AFFAIRS
In July 2008, transferred to Governor's Office of Community Initiatives (Chapter 521, Acts of 2008).

COMMUNITY SERVICES ADMINISTRATION
Created by Executive Order in 1964, Community Services Administration began as Maryland Office of Economic Opportunity. Office was established by statute in 1965 (Chapter 306, Acts of 1965) and renamed Maryland Office of Community Services in 1979 (Chapter 50, Acts of 1979). By Executive Order, Community Programs Administration merged with Office in 1982. Office became Community Services Administration in 1984 (Chapter 196, Acts of 1984).

Poor, disadvantaged, disabled, and others in need were served by Community Services Administration. Programs included adult services, energy assistance, homeless services, legal services, refugee and immigrant services, and services to families and victims of crime.

Abolished in April 2008, and functions reassigned (Chapter 116, Acts of 2008).

CONTINUOUS QUALITY IMPROVEMENT
Continuous Quality Improvement originated as In-Home Services, and reformed under its present name in March 2017.

Disbanded by April 2024.

CONTRACTS & MONITORING
Under Social Services Administration, disbanded by April 2024.

CRIME VICTIMS ASSISTANCE PROGRAM
Formerly under Family Investment Administration, transferred to Governor's Office of Crime Control and Prevention in July 2011 (
Chapter 356, Acts of 2011).

CUSTOMER CARE CENTER
Under Family Investment Administration, transferred to Baltimore City Department of Social Services in May 2012.

DATA, RESEARCH & EVALUATION
Data, Research, and Evaluation formed in 1993 as the Special Projects Division. It became the Office of Planning and Special Projects Management in 1994, and the Office of Planning and Projects Management in 1996. Later in 1996, it reorganized as the Office of Research, Special Projects, Planning, and Legislation. At that time, functions of the former Office of Program Review and Monitoring were assigned to it. In August 1997, the Office of Research, Special Projects, Planning, and Legislation was renamed the Office of Special Services. Then, in August 2007, the Office restructured as Research, Evaluation, and System Development, and further reformed as Quality Assurance, Research, and Evaluation in March 2011. In July 2018, it adopted its present name.

Interagency efforts to plan, fund, and implement new human service projects that address the needs of Department clients were coordinated by this office. Current projects focus on drug addiction; child-abuse treatment and prevention grants; the Family-to-Family Initiative; and Family Support Program grants.

Disbanded by April 2024.

DATA INTEGRITY UNIT
Under Social Services Administration, disbanded by April 2024.

DEPARTMENT OF HUMAN RESOURCES
Renamed Department of Human Services in July 2017 (
Chapter 205, Acts of 2017).

DEPARTMENT OF HUMAN RESOURCES INFORMATION SYSTEM (DHRIS)
Information Resource Center, 1100 Eastern Blvd., Baltimore, MD 21221

Department of Human Resources Information System (DHRIS) formed in 1993 as Client Information System. It received its current name in September 1999. System maintained a centralized store of information on persons receiving benefits through the Department.

To maintain information about financial eligibility and to calculate, initiate, and issue benefits, System used Clients' Automated Resource and Eligibility System (CARES). System also was responsible for Child-Support Enforcement System (CSES). Through CSES, System provided child-support enforcement services to families, helped increase collections owed to State, and supported federal and interstate enforcement efforts.

DIRECT SERVICES
Under Child-Support Enforcement Administration.

DISABILITY MANAGEMENT OPERATIONS
Under Family Investment Administration, reorganized as Medical Assistance Operations in 1998.

DIVISION OF INNOVATION
Under Planning, Legislation, and Innovation, disbanded in 1996.

DIVISION OF PLANNING
Under Planning, Legislation, and Innovation, disbanded in 1996.

DIVISION OF POLICY & REGULATIONS
Under Family Investment Administration, functions dispersed to Bureau of Research and Legislation, and Bureau of Policy and Training in Sept. 1998.

DIVISION OF PROGRAM & SYSTEMS SUPPORT
Under Family Investment Administration, renamed Bureau of Systems Development and Management in Sept. 1998.

DIVISION OF TRAINING & STAFF DEVELOPMENT
Under Family Investment Administration, functions absorbed by Bureau of Policy and Training in Sept. 1998.

DOMESTIC VIOLENCE PROGRAM
Under Office of Grants Management, Program began as a model shelter in 1971.

This program aided victims of abuse and their children who must leave home to safeguard their lives and welfare. Through a network of community organizations, it offered safe, temporary shelter or help in finding shelter, legal and therapeutic counseling, information, and referral for victim; and rehabilitation for the abuser (Code Family Law Article, secs. 4-513 through 4-516).

Tranferred to Governor's Office of Crime Control and Prevention in July 2011 (Chapter 356, Acts of 2011).

EMERGENCY FOOD ASSISTANCE PROGRAM
Under Office of Programs, renamed Nutrition Assistance Program by Feb. 2024.

FAMILY SERVICES
Under Social Services Administration, merged with Child Protective Services in 1997 to form In-Home Services.

FATHERHOOD PROGRAMS
Under Child-Support Enforcement Administration.

FOSTER CARE POLICY & PRACTICE
Under Social Services Administration,

GOVERNOR'S ADVISORY BOARD ON HOMELESSNESS
[ADVISORY BOARD OF THE SHELTER, NUTRITION, & SERVICE PROGRAM FOR HOMELESS INDIVIDUALS & FAMILIES]
Staff: Shirlene Carr (410) 767-7328; e-mail:
shirlene.carr@maryland.gov

Appointed by Governor to 2-year terms:
Marjorie Bennett, Chair (chosen by Board), 2003

Jill Moss Greenberg; Brian I. Held; Marilyn Kresky-Wolff; five vacancies. Terms expire 2002.

Gloria L. Brown; Margaret I. Diem; four vacancies. Terms expire 2003.

Authorized in 1984, Advisory Board of the Shelter, Nutrition, and Service Program for Homeless Individuals and Families became known by 1988 as Governor's Advisory Board on Homelessness (Chapter 777, Acts of 1984). Board advised Department and Governor on planning, policy, and regulations.

Appointed by Governor, Board consisted of sixteen members who served two-year terms (Code Human Services Article, secs. 6-421 through 6-425).

Repealed effective July 2014 (Chapter 341, Acts of 2014).

GOVERNOR'S COMMISSION ON ASIAN-PACIFIC AMERICAN AFFAIRS
In Sept. 2007, transferred to Governor's Office of Community Initiatives (Executive Order 01.01.2007.18).

GOVERNOR'S COMMISSION ON HISPANIC AFFAIRS
In Sept. 2007, transferred to Governor's Office of Community Initiatives (Executive Order 01.01.2007.18; Executive Order 01.01.2007.21).

GOVERNOR'S COMMISSION ON MIGRATORY & SEASONAL FARM LABOR
e-mail:
migrfarm6@dhr.state.md.us

Appointed by Governor:
Leon Johnson, Chair (chosen by Governor) (410) 651-1358
Earnestine B. Baker; Jeffrey F. Caruso, Esq.; Andrew H. Lohr, Jr.; Edwin D. Long, Jr.; Gilda C. McCullough; Guy Moore; Christopher D. Parker; Alma Roberts; two vacancies.

Ex officio: Lewis R. Riley, Secretary of Agriculture; Antoinette W. Coward, designee of Secretary of Health; Christopher J. McCabe, Secretary of Human Services; Carl D. Reavis, designee of Secretary of Labor; Cvieta J. Sheridan, designee of State Superintendent of Schools; Wesley N. Musser, Ph.D., designee of Director, Maryland Cooperative Extension.

At request of General Assembly, Governor created Commission in 1959 as Governor's Committee for the Regulation and Study of Migratory Labor in Maryland (Joint Resolution no. 9, Acts of 1959). In 1971, Committee was assigned by Executive Order to Department of Employment and Social Services and reassigned in 1976 to Department of Human Resources. In 1981, Governor reconstituted Committee as Governor's Commission on Migratory and Seasonal Farm Labor within Department of Human Resources and expanded its mandate to include seasonal farm workers within State (Executive Orders 01.01.1981.01; 01.01.1984.02).

Commission developed and recommended standards for housing, sanitation, health, and welfare for out-of-state farm laborers who travel, live, and work in Maryland.

Appointed by Governor, Commission consisted of up to seventeen members, six of whom served ex officio. Members served four-year terms. Governor named Chair with advice of Secretary of Human Resoures (Executive Order 01.01.2003.28).

Commission submitted its final report in August 2007.

GOVERNOR'S COUNCIL ON THE STATUS OF GIRLS
In June 2000, Governor established Governor's Council on the Status of Girls within Maryland Commission for Women (Executive Order 01.01.2000.11; Executive Order 01.01.2000.23).

For Maryland girls, Council identified what obstructions keep them from realizing their full potential and what resources were available to meet their needs. Council recommended changes through legislation, policy, or procedure; and advised State agencies on how to implement such changes to benefit Maryland's girls. Council also set up a reporting system to see how State laws and policies affect Maryland girls.

Council consisted of up to nineteen members. Up to eight of these were appointed by Governor, who also named two youth members. Other members represented State agencies.

Abolished on Sept. 5, 2003 (Executive Order 01.01.2003.29).

HOMELESS SERVICES
Under Community Services Administration, renamed Shelter, Nutrition, and Service Program in 1998.

HOMELESS WOMEN - CRISIS SHELTER HOME PROGRAM
Under Bureau of Homeless Services, transferred to Department of Housing and Community Development in July 2017 (Chapter 105, Acts of 2017).

Began in 1980 with legislation to establish a model crisis shelter for homeless women. For them, Program provided temporary housing. Clients were counseled on ways to set personal goals and overcome obstacles to employment, such as illiteracy, health problems, or substance abuse.

IN-HOME AIDE SERVICES
Under Office of Adult and Family Services within Community Services Administration, this unit in March 1997 became part of Home-Based Services.

IN-HOME SERVICES
Under Social Services Administration,

INTERNAL ASSESSMENT DIVISION
Under Child-Support Enforcement Administration, renamed Audit Division in April 2003.

INTERGOVERNMENTAL AFFAIRS
Under Child Support Administration, renamed Intergovernmental Programs by Feb. 2024.

LEGISLATIVE & PROGRAM COORDINATION
Legislative and Program Coordination began in 2000. It coordinated activities for attorneys working in local child support enforcement offices and established a database of cases for them. Also, federal and State legislation were monitored and analyzed by this office.

Under Child-Support Enforcement Administration, abolished in July 2003 due to budgetary constraints.

MANAGEMENT & SPECIAL SERVICES
Under Social Services Administration, Management and Special Services started in 1980 as Office of Administrative Support Services. It was renamed Office of Executive Management and Support Services in 1991. As Office of Administrative Services in 1996, it assumed functions of former Office of Child-Placement. In Aug. 1997, it became Office of Management Services, and in August 2007 reorganized as Management and Special Services.

To support operation of Department programs, Management and Special Services worked through Budget and Central Services; Contracts and Monitoring; and Quality Assurance. In 2011, Budget and Central Services moved directly under the Executive Director. Other functions restructured under Operations.

MARYLAND ADOPTION RESOURCE EXCHANGE
Under Social Services Administration, Maryland Adoption Resource Exchange formed during 1960s to register and match children with adoptive families.

Discontinued in 2014; function contracted out to Adoption Exchange Association.

MARYLAND ADVISORY COUNCIL FOR NEW AMERICANS
Maryland Advisory Council for New Americans started as Maryland Refugee Advisory Council in 1980. In 1994, Council received its present name (Executive Order 01.01.1994.26).

Council assisted Maryland Office for New Americans in carrying out its mandates and identifying problems and needs of new Americans living in Maryland.

In Dec. 2008, Council was superceded by Maryland Council for New Americans (Executive Order 01.01.2008.18).

MARYLAND CAREGIVERS SUPPORT COORDINATING COUNCIL
Under Social Services Administration, restructured as Maryland Commission on Caregiving in Oct. 2017 (
Chapters 67 & 68, Acts of 2017).

MARYLAND CHILDREN'S ELECTRONIC SOCIAL SERVICES INFORMATION EXCHANGE (MD CHESSIE)
Development of Maryland Children's Electronic Social Services Information Exchange (MD CHESSIE) began under Office of Information Management, and Office of Technology for Human Services was responsible for implementation of the Exchange. Development of Exchange began in 1995, and in January 2007 was implemented statewide.

Required by federal law, Exchange was Maryland's Statewide Automated Child Welfare Information System (SACWIS). This system helped child welfare workers manage caseloads, provide services, and report on foster care and adoptions. It also was used to process transactions, such as payments made on behalf of children under supervision of Social Services Administration, and constitutes official record of all social services program activity.

Through Exchange, Social Services Administration processed expenditures to foster care providers, adoptive parents, and guardians based on monthly rates established in State regulations or through a negotiation process. These expenditures covered costs for basic physical care, food, clothing, and shelter for children.

MARYLAND OFFICE FOR NEW AMERICANS
Under Family Investment Administration, renamed Maryland Office for Refugees and Asylees in Dec. 2008 (Executive Order 01.01.2008.18).

OFFICE OF ADMINISTRATIVE SERVICES
Under Family Investment Administration, renamed Office of Administrative Services and Quality Control in Sept. 1998.

OFFICE OF ADMINISTRATIVE SERVICES
Under Office of Secretary, renamed Office of Administrative Operations in Dec. 2003.

OFFICE OF ADMINISTRATIVE SERVICES
Under Social Services Administration, renamed Office of Management Services in Aug. 1997.

OFFICE OF ADMINISTRATIVE SERVICES & CONTINUOUS IMPROVEMENT
Under Family Investment Administration, reorganized as Office of Operations in July 2004.

OFFICE OF ADMINISTRATIVE SERVICES & QUALITY CONTROL
Under Family Investment Administration, renamed Office of Administrative Services and Continuous Improvement in Oct. 1998.

OFFICE OF ADULT & FAMILY SERVICES
Under Community Services Administration, renamed Office of Adult Services in Jan. 1999.

OFFICE OF ASIAN-PACIFIC AMERICAN AFFAIRS
In Sept. 2007, transferred to Governor's Office of Community Initiatives (Executive Order 01.01.2007.18).

OFFICE OF AUTOMATION
Under Social Services Administration, moved to Office of Technology for Human Services and renamed Maryland Children's Electronic Social Services Information Exchange (MD CHESSIE) Project Office in Feb. 2001.

OFFICE OF CENTRAL COLLECTIONS & DISBURSEMENT
Under Child Support Enforcement Administration, renamed Office of Collection Management in 2000.

OFFICE OF CHILD CARE SUBSIDY
Under Deputy Secretary for Programs, and formerly under Child Care Administration, transferred to Division of Early Childhood Development within State Department of Education, in July 2006.

OFFICE OF CHILD-PLACEMENT RESOURCES
Under Social Services Administration, in 1996, functions reassigned to Office of Administrative Services.

OFFICE OF CHILDREN & FAMILY SERVICES
Under Social Services Administration, reorganized as Child Welfare Practice and Policy in Aug. 2007.

OFFICE OF COLLECTION MANAGEMENT
Under Child-Support Enforcement Administration, renamed Office of Central Collections and Disbursement in 1999.

In 1981, the Office of Collection Management originated as the Office of Central Operations, overseeing intercept programs. The Office of Policy and Central Operations assumed that oversight in 1991. By reorganization in 1992, the Office of Intercepts and Adjustments was created and the Office of Program Initiatives formed in 1992 to assume duties formerly administered by the Office of Program Development and Management, and the Office of Policy and Central Operations. In 1996, the Office of Program Initiatives merged with the Office of Intercepts and Adjustments to become the Office of Collections Management. In 1999, it became the Office of Central Collections and Disbursement, and in 2000 returned to Office of Collection Management.

Office developed child-support enforcement policy, legislation, and regulations; planned program initiatives; interpreted policy and conducted training on new policy and procedures; and coordinated its work with the Deputy Secretary for Planning. The Office also intercepted State and federal tax returns, unemployment benefits, and lottery winnings in order to deduct child support. In addition, the Office monitored the collection by local agencies of child-support overpayments.

OFFICE OF COMMUNITY & VOLUNTEER SERVICES
Disbanded in Jan. 2003.

OFFICE OF COMMUNITY INITIATIVES
Functions assumed by Office of Grants Management in April 2008.

OFFICE OF COMMUNITY SERVICES
Formerly under Family Investment Administration, Office of Community Services began in July 2012 as Office of Special Projects under Department of Human Resources. Beginning in June 2015, Office of Special Projects had been responsible for Maryland Office for Refugees and Asylees, and three bureaus: Healthcare Initiatives; Homeless Services; and Special Grants.

Created by Family Investment Administration to oversee Bureau of Grants Management and Bureau of Work Programs, in July 2016, Office of Special Projects was restructured as Office of Community Services, a unit of Office of Programs.

With its July 2016 restructuring, Office of Community Services oversaw Office of Home Energy Programs, and two bureaus: Homeless Services, and Special Grants. In July 2017, Bureau of Homeless Services transferred to Department of Housing and Community Development (Chapter 105, Acts of 2017).

OFFICE OF CONSTITUENT SERVICES
Disbanded in Jan. 2003.

OFFICE OF CORPORATE & COMMUNITY AFFAIRS
Renamed Office of Corporate and Community Services in March 1999.

OFFICE OF CORPORATE & COMMUNITY SERVICES
Reorganized as Office of Corporate Services in Jan. 2000.

OFFICE OF CORPORATE SERVICES
Disbanded in Jan. 2003.

OFFICE OF CUSTOMER SERVICE & PRIVATIZATION
Under Child Support Enforcement Administration, reformed as Privatization Project.

OFFICE OF EQUAL OPPORTUNITY
Under Operations, renamed Office of Employment and Program Equity in Jan. 1999.

OFFICE OF EXECUTIVE MANAGEMENT & SUPPORT SERVICES
Under Social Services Administration, renamed Office of Administrative Services in 1996.

OFFICE OF FEDERAL FUNDING INITIATIVES
Under Social Services Administration, Office functions were transferred in 1996 to Office of Research, Special Projects, Planning, and Legislation.

OFFICE OF FIELD SUPPORT SERVICES
Under Child-Support Enforcement Administration, reorganized as Office of Local Services in April 2003.

OFFICE OF GOVERNMENT, CORPORATE & COMMUNITY AFFAIRS
Under Office of Secretary, restructured as Office of Government Affairs in Sept. 2013.

OFFICE OF GRANTS MANAGEMENT
Under Deputy Secretary for Programs, renamed Bureau of Grants Management and transferred to Family Investment Administration in July 2012.

OFFICE OF HUMAN RESOURCES DEVELOPMENT & TRAINING
Under Talent and Customer Service, renamed Office of Talent Engagement and Management in June 2024.

OFFICE OF INFORMATION MANAGEMENT
Under Office of Technology for Human Services, functions assumed by other units in Feb. 2006.

OFFICE OF INTERCEPTS & ADJUSTMENTS
Under Child-Support Enforcement Administration, merged in 1996 with Office of Program Initiatives to form Office of Collections Management.

OFFICE OF INTERSTATE OPERATIONS
Under Child-Support Enforcement Administration, merged in 1996 with Office of Service Delivery to form Interstate and Local Services Division under Office of Local Services.

OFFICE OF LEGISLATION
In Sept. 2005, restructured as Office of Government, Corporate and Community Affairs.

OFFICE OF LOCAL SERVICES
Under Child Support Enforcement Administration, reorganized in 2000 as Office of Systems Support.

OFFICE OF LONG-TERM CARE
Under Family Investment Administration, disbanded by April 2024.

OFFICE OF MANAGEMENT SERVICES
Under Social Services Administration, reorganized as Management and Special Services in Aug. 2007.

OFFICE OF MEDICAL ASSISTANCE
Under Family Investment Administration, renamed Office of Medical Eligibility Programs by April 2024.

OFFICE OF MODERNIZATION
Under Office of Secretary, renamed Maryland Total Human Services Information Network (MD THINK) in March 2017.

OFFICE OF PERSONAL ASSISTANCE SERVICES
Under Community Services Administration, transferred to Department of Disabilities in July 2005 (Chapter 439, Acts of 2005).

OFFICE OF PERSONNEL
Under Operations, renamed Office of Human Resource Development and Training in 1996.

OFFICE OF PLANNING & ADMINISTRATION
Under Child Support Enforcement Administration, renamed Planning and Policy.

OFFICE OF PLANNING & PERFORMANCE
Under Office of Secretary, reorganized as Office of Policy and Planning in May 2012.

OFFICE OF PLANNING & PERFORMANCE
Under Office of Secretary, Office of Planning and Performance originally began. In May 2012, it reorganized as Office of Policy and Planning, and in Dec. 2013 was restructured as Office of Policy and Program Management. In April 2015, Office became Office of Policy and Performance, and in July 2015, reverted to its original name. In Jan. 2016, restructured as Strategy and Administration.

OFFICE OF PLANNING & PROJECTS MANAGEMENT
Under Social Services Administration, renamed Office of Research, Special Projects, Planning, and Legislation in 1996.

OFFICE OF POLICY
Under Family Investment Administration, renamed Office of Customer Service Performance and Policy Compliance by April 2024.

OFFICE OF POLICY, RESEARCH, & SYSTEMS
Under Family Investment Administration, reorganized as Office of Programs in July 2004.

OFFICE OF POLICY ADMINISTRATION
Under Family Investment Administration, reorganized as Office of Policy, Research, and Systems in 1998.

OFFICE OF POLICY & PROGRAM MANAGEMENT
Under Office of Secretary, renamed Office of Policy and Performance in April 2015.

OFFICE OF POLICY & PLANNING
Under Office of Secretary, restructured as Office of Policy and Program Management in Dec. 2013.

OFFICE OF PROCUREMENT
Under Operations, renamed Division of Procurement in Nov. 2023.

OFFICE OF PROGRAM INITIATIVES
Under Child-Support Enforcement Administration, reorganized in 1996 as Collection Programs and Initiatives Division under Office of Collections Management.

OFFICE OF PROGRAM INNOVATION
Under Family Investment Administration, functions assumed by Office of Policy Administration in Oct. 1996.

OFFICE OF PROGRAM REVIEW & MONITORING
Under Social Services Administration, Office functions transferred in 1996 to Office of Research, Special Projects, Planning, and Legislation.

OFFICE OF PROJECT INDEPENDENCE MANAGEMENT
Formerly under Deputy Secretary for Programs and Local Operations, reorganized as Office of Work Opportunities and placed under Family Investment Administration in 1996.

OFFICE OF PUBLIC INFORMATION
Renamed Office of Public Relations in March 1997.

OFFICE OF PUBLIC RELATIONS
Renamed Office of Communications in May 1999.

OFFICE OF QUALITY ASSURANCE
Under Family Investment Administration, restructured as Bureau of Continuous Improvement in Sept. 1998.

OFFICE OF REGIONAL COMMUNITY OUTREACH

OFFICE OF RESEARCH, SPECIAL PROJECTS, PLANNING, & LEGISLATION
Under Social Services Administration, renamed Office of Special Services in Aug. 1997.

OFFICE OF RESOURCE DEVELOPMENT & VOLUNTEER COMMUNITY INITIATIVES
In March 1999, renamed Office of Community and Volunteer Services.

OFFICE OF SERVICE DELIVERY
Under Child-Support Enforcement Administration, merged in 1996 with Office of Interstate Operations to form Interstate and Local Services Division under Office of Local Services.

OFFICE OF SPECIAL PROJECTS
Under Family Investment Administration, restructured as Office of Community Services in July 2016.

OFFICE OF SPECIAL SERVICES
Under Social Services Administration, reorganized as Management and Special Services in Aug. 2007.

OFFICE OF SUBSTANCE ABUSE INITIATIVES
Office of Substance Abuse Initiatives formed in 2001 to develop and implement substance abuse programs for parents and children receiving services under Social Services Administration. With Department of Health and Mental Hygiene, Office provided screening for alcohol and other drug abuse to clients of Administration, assessed their needs, and referred them to substance abuse treatment programs.

Under Social Services Administration, Office ceased to exist due to budget constraints in 2003.

OFFICE OF SYSTEMS SUPPORT
Under Child-Support Enforcement Administration, Office of Systems Support started as Office of Interstate Operations. That office merged with Office of Service Delivery in 1996 to form Office of Local Services, which became Office of Systems Support in 2000. Office of Systems Support was made part of Child Support Administration in 2017.

Under Office of Systems Support were four units: Computer Information Services, Document Generation, Functional Analysis, and Interstate Services.

In 2007, functions dispersed to Support Services.

OFFICE OF TRANSITIONAL SERVICES
Created in 1997, Office of Transitional Services worked to end hunger and homelessness in Maryland by providing food, emergency shelter, and transitional shelter (Code Human Services Article, secs. 6-401 through 6-406).

In April 2008, functions transferred to Office of Grants Management.

OFFICE OF VICTIM SERVICES
In 1983, Office of Victim Services was created as Women's Services Program by Department and Community Services Administration. Renamed Women's Advocacy Program in 1991, it became Women's Services in 1992, and Office of Victim Services in 1999. Office coordinated help for displaced homemakers, homeless women, and victims of domestic violence and other violent crimes.

In April 2008, functions transferred to Office of Grants Management.

OFFICE OF VOLUNTEER & COMMUNITY SERVICES
Renamed in 2000 as Office of Community and Volunteer Services.

OFFICE OF WORK OPPORTUNITIES
In July 1989, Office of Work Opportunities began as a federally mandated program called Project Independence. Project was a work and training program for welfare recipients. With Department of Business and Economic Development and State Department of Education, it sought to move clients from welfare dependency to economic self-sufficiency through education, skills training, work-related activities, support services, and job placement. Formerly under Deputy Secretary for Programs and Local Operations, Office of Project Independence Management reorganized as Office of Work Opportunities under Family Investment Administration in 1996. Renamed Office of Work Opportunities and Field Operations in Oct. 1996, it again became Office of Work Opportunities in Sept. 1998.

Due to budgetary cuts, disbanded in July 2004.

OFFICE OF WORK OPPORTUNITIES & FIELD OPERATIONS
Under Family Investment Administration, renamed Office of Work Opportunities in Sept. 1998.

OFFICE OF WORKFORCE DEVELOPMENT
Under Family Investment Administration, functions transferred to Office of Cash Programs in Feb. 2021.

OPERATIONS
In Oct. 2003, units assigned to Deputy Secretary for Operations were reassigned.

OPERATIONS
Under Child-Support Enforcement Administration, restructured as Support Services in Aug. 2007.

OPERATIONS & LOCAL DIRECTORS
In March 2007, oversight of local departments and directors transferred to Programs.

OUT-OF-HOME SERVICES: FOSTER CARE
Under Social Services Administration, renamed Out-of-Home Placement Services: Foster Care in 1999.

PERMANENCY SERVICES
Under Social Services Administration, renamed Placement and Permanency in 2016.

PLACEMENT & PERMANENCY
Under Social Services Administration, split into two separate units by April 2024.

PLACEMENT SERVICES & INTERAGENCY INITIATIVES
In August 2007, Resource Development, Placement and Support Services organized under Programs to develop community and residential resources for children and families in Maryland's child welfare system. In October 2014, it was restructured as Placement Services and Interagency Initiatives.

Formerly units for Placement and Support Services, and Resource Development and Retention were overseen by this office.

PLANNING
Planning was created in 1995 as Planning, Legislation, and Innovation and reorganized as Planning in February 1998. This office made policy, designed programs, and developed initiatives. The Deputy Secretary formulated social welfare policy and promulgated regulations reflecting new laws. The Deputy Secretary found alternative funding sources for programs; did strategic planning for the Department; and acted for the Secretary at administrative hearings and appeals.

In Dec. 2003, Planning was abolished, and its oversight for Administrative Services (now Administrative Operations), and Human Resource Development and Training was reassigned to the Chief of Staff.

PLANNING, LEGISLATION, & INNOVATION
In Feb. 1998, reorganized as Planning.

PLANNING & LOCAL SERVICES
Under Child-Support Enforcement Administration.

PLANNING & POLICY
Planning and Policy oversaw Enterprise Project Management Office.

POLICY, PROGRAM DEVELOPMENT, & TRAINING DIVISION
Under Child-Support Enforcement Administration, functions reassigned within Office of Policy and Training in April 2003.

POLICY, REGULATION, LEGISLATION, & PROGRAM TRAINING
Under Child Support Administration, phased out in Oct. 2016.

PRIVATIZATION PROJECT
Authorization for Project expired Oct. 31, 2002.

PROGRAM DEVELOPMENT
Under Child Support Administration, renamed Program Policy by Feb. 2024.

PROGRAMS
Under Social Services Administration, renamed Programs and Outcomes Improvement.

PROGRAMS
Under Office of Adult Services, renamed Home Services by Feb. 2024.

PROGRAMS & OPERATIONS
Renamed Programs in Dec. 1998.

PROGRAMS & OUTCOMES IMPROVEMENT
Under Social Services Administration, renamed Programs by Feb. 2024.

PROTECTIVE SERVICES
Under Social Services Administration, disbanded by April 2024.

QUALITY ASSURANCE, RESEARCH, & EVALUATION
Under Social Services Administration, renamed Data, Research, and Evaluation in July 2018.

QUALITY ASSURANCE & COMPLIANCE

QUALITY REVIEW
Under Child-Support Enforcement Administration, renamed Quality Assurance.

RAPE CRISIS PROGRAM
Established in 1983, the Rape Crisis Program became part of Women's Services in 1992, was placed under the Office of Victim Services in Dec. 1999, and moved to Office of Grants Management in April 2008.

Program gave specialized support to victims of rape and sexual assault. Community organizations provided telephone hotlines, counseling, and medical and legal help. To decrease incidence of rape and sexual assault, Program funded presentations to community groups, and distributed information through billboards, pamphlets, and radio and television public service announcements.

Transferred to Governor's Office of Crime Control and Prevention in July 2011 (Chapter 356, Acts of 2011).

RESOURCE DEVELOPMENT, PLACEMENT & SUPPORT SERVICES
Under Social Services Administration, restructured as Placement Support and Interagency Initiatives in Oct. 2014.

RESPITE CARE PROGRAM
Under Office of Adult and Family Services within Community Services Administration, became part of Home-Based Services in March 1997.

SHELTER, NUTRITION, & SERVICE PROGRAM
Within the Community Services Administration, Governor created Homeless Services Program in 1984 (Chapter 777, Acts of 1984). From 1998 to 2014, it was known as Shelter, Nutrition, and Service Program.

Program provided shelter, food, and services to homeless people (Code Human Services Article, secs. 6-417 through 6-428). Using federal grants and some State general funds, Program also counseled the homeless on housing, managed aftercare in several jurisdictions, and oversaw programs for housing the homeless and preventing eviction.

Abolished July, 1 2014 (Chapter 341, Acts of 2014).

SOCIAL SERVICES TO ADULTS
Under Office of Adult and Family Services within Community Services Administration, incorporated into Community-Based Services in March 1997.

STRATEGY & ADMINISTRATION
Headed by a Deputy Secretary, Strategy and Administration was created in Jan. 2016. It supported Secretary of Human Services in policy matters and in implementing major new initiatives. Further, Strategy and Administration oversaw collecting, analyzing, and reporting Department's performance data. Also, Office represented Department in interdepartmental matters.

Strategy and Administration was responsible for four offices: Administrative Operations; Constituent Services, Human Resource Development and Training, and Strategy and Performance.

Discontinued in Jan. 2020.

SUPPORT SERVICES
Under Child-Support Enforcement Administration, reorganized as Operations.

SYSTEMS DEVELOPMENT
Systems Development was responsible for Department of Human Services Information System (DHSIS); and Maryland Children's Electronic Social Services Information Exchange (MD Chessie), an automated child welfare information system maintained by Office of Technology for Human Services.

SYSTEMS DEVELOPMENT
Under Social Services Administration, disbanded by April 2024.

SYSTEMS IMPROVEMENT
Systems Improvement began as the Office of Family and Child Development Services in 1980 and reformed as the Office of Children and Family Services in 1991. In August 2007, it reorganized as Child Welfare Practice and Policy. In December 2015, it was renamed Foster Care Policy and Practice, and in March 2017, it became Systems Improvement.

This office set policy and standards for Child Welfare Organizational Development and Training; In-Home Services; and Permanency Services. Foster Care Policy and Practice also is responsible for the Interstate Compact on the Placement of Children, and the Mutual-Consent Voluntary Adoption Registry.

Disbanded by April 2024.

WELFARE REFORM OFFICE
Under Family Investment Administration, completed its work in Oct. 1996.

WOMEN'S SERVICES
Under Community Services Administration, renamed Office of Victim Services in Dec. 1999.

WORKFORCE DEVELOPMENT
Under Social Security Administration, discontinued by July 2023.

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