PROVIDING THE NEW TELEPHONE TELECOMMUNICATIONS SERVICE SHALL PROVIDE
A CONSPICUOUS NOTICE TO THE CUSTOMER, INFORMING THE CUSTOMER THAT THE
CHANGE WAS MADE.

(B) WHEN A CUSTOMER, OR A TELEPHONE COMPANY OR RESELLER ON
BEHALF OF THE CUSTOMER, MAKES A CHANGE FN THE CUSTOMER'S SELECTION OF A
TELEPHONE TELECOMMUNICATIONS SERVICE OPTION FOR WHICH THE TELEPHONE
COMPANY OR RESELLER IMPOSES A CHARGE, THE TELEPHONE COMPANY OR
RESELLER PROVIDING THE NEW TELEPHONE TELECOMMUNICATIONS SERVICE
OPTION SHALL PROVIDE A CONSPICUOUS NOTICE TO THE CUSTOMER, INFORMING
THE CUSTOMER THAT THE CHANGE WAS MADE.

(C) WHEN A CUSTOMER, OR A TELEPHONE COMPANY OR RESELLER ON
BEHALF OF A CUSTOMER MAKES A CHANGE IN THE PERSON WHO BILLS THE
CUSTOMER OR THE CUSTOMERS BILLING ARRANGEMENT, THE TELEPHONE
COMPANY OR RESELLER PROVIDING THE NEW BILLING SERVICE OR ARRANGEMENT
SHALL PROVIDE A CONSPICUOUS NOTICE TO THE CUSTOMER INFORMING THE
CUSTOMER THAT THE CHANGE WAS MADE.

(C) (D) THE TELEPHONE COMPANY PROVIDING NEW TELEPHONE SERVICE
OR A NEW TELEPHONE SERVICE OPTION SHALL PROVIDE NOTICE OF THE CHANCE
OF TELEPHONE SERVICE PROVIDER OR TELEPHONE SERVICE OPTIONS UNDER THIS
SECTION A TELEPHONE COMPANY OR RESELLER THAT IS REQUIRED TO PROVIDE
NOTICE UNDER THIS SECTION SHALL PROVIDE THE NOTICE BY:

(1) INSERTING THE NOTICE ON OR WITH THE CUSTOMER'S FIRST BILL
FOR WHICH THE CHANGE IS EFFECTIVE; OR

(2) SENDING A SEPARATE NOTICE TO THE CUSTOMER WITHIN 60 30
DAYS AFTER THE CHANGE TAKES EFFECT.

(D) (E) A TELEPHONE COMPANY OR RESELLER MAY NOT, ON BEHALF OF A
CUSTOMER, FAIL TO MAKE ANY CHANGE IN PROVIDER OF SERVICE FOR WHICH
THERE ARE MULTIPLE PROVIDERS A CUSTOMER'S TELEPHONE COMPANY, RESELLER
OR TELECOMMUNICATIONS SERVICE OPTIONS, OR IN THE PERSON WHO BILLS THE
CUSTOMER OR THE CUSTOMER'S BILLING ARRANGEMENT WHEN THE CHANGE
ORDER HAS BEEN RECEIVED IN A MANNER THAT COMPLIES WITH FEDERAL AND
STATE RULES AND REGULATIONS. ALL SUCH CHANGE ORDERS SHALL BE PROPERLY
PROCESSED TO ASSURE THAT THE ORDER IS COMPLETED AND SERVICE WILL BE
PROVIDED BY THE NEW TELEPHONE SERVICE PROVIDER COMPANY OR RESELLER OF
CHOICE WITHIN 15 BUSINESS DAYS OF RECEIPT OF THE COMPLIANT CHANGE ORDER
OR AS OTHERWISE NEGOTIATED WITH THE CUSTOMER.

8-405. 8-407.

(A) IF THE COMMISSION DETERMINES THAT A HOLD ORDER OR FREEZE IS
NECESSARY, THE COMMISSION MAY REQUIRE A TELEPHONE COMPANY OR
RESELLER THAT OPERATES THE NETWORK FACILITIES THAT CONTROL ROUTING,
SELECTION, OR BILLING FUNCTIONS NECESSARY TO IMPLEMENT THE HOLD ORDER
OR FREEZE TO OFFER THE HOLD ORDER OR FREEZE TO THE TELEPHONE COMPANY'S
END-USE CUSTOMERS OR TO THE RESELLER'S END-USE CUSTOMERS AS A METHOD