buses, Metro light rail, MARC trains, and station
platforms. It manages the advertising agency con-
tract that promotes public transportation. The Di-
vision designs and produces brochures, flyers,
newsletters, signs, displays, vehicle markings, time-
tables, and logos to inform the public and Admini-
stration employees of transportation services.

TRANSIT INFORMATION SERVICES DIVISION
Delores E. Liely, Manager
(410)333-3515

The Transit Information Services Division an-
swers telephone inquiries about transit schedules
and routes. By telephone it also receives complaints
and recommendations from mass transit riders and
forwards their comments to units for evaluation.

OFFICE OF ENGINEERING
Frank S. Waesche III, Director
(410) 767-3806

The Office of Engineering was formed as the
Transit Development Division in 1983. The Divi-
sion was renamed the Office of Engineering in
1993. The Office oversees contract administration,
facilities, engineering, system equipment engineer-
ing, and construction management.

OFFICE OF FINANCE
Stephen J. Mangano, Director
(410) 767-3750

Established in 1986, the Finance Division was
reorganized as the Office of Finance in 1993. The
Office is responsible for the Administration's capi-
tal and operating budgets, analysis, management,
accounting, auditing, and transit insurance.

MASS TRANSIT ADMINISTRATION POLICE
Bernard B. Foster, Chief
(410) 333-8144

The Mass Transit Administration Police was
established in 1972. The Police ensures a safe and
orderly environment within the transit system.

OFFICE OF PLANNING & PROGRAMMING
Kenneth A. Goon, Director
(410) 767-3787

The Office of Planning and Programming began
as the Capital and Statewide Programs Department
in 1984, and received its present name in 1993. The
Office is responsible for the capital program, state-
wide and federal grants, legislative liaison, regional
and State planning, and technical assistance.

OFFICE OF REAL ESTATE & FREIGHT
SERVICES
Louis H. Pinkney, Director
(410) 767-3695

The Office of Real Estate and Freight Services
directs the real property and freight railroad activities
of the Mass Transit Administration. The Office ac-
quires property and rights of way for commuter and
transit projects and disposes of excess property The
Office manages and leases the Administration's real
property, including State-owned rights of way. It
furthers the use of mass transit through joint State and
private sector projects for economic development and
renews and upgrades transit services and facilities to
help revitalize older neighborhoods. The Office also
manages and maintains freight-railroad rights of way
that are owned by the State, administers operating
agreements with shortline railroads operating on
these rights of way, and promotes the role of railroads
in Maryland's economic and industrial development.

OFFICE OF TRANSIT COMMUNICATIONS
Anthony Brown, Director
(410) 767-3931

The Office of Transit Communications origi-
nated as the Communications Department in April
1988. It became the Office of Media and Public
Relations in 1993 and received its present name in
1995. The Office is responsible for media-press
relations, transit reports, and public relations.

OFFICE OF TRANSIT OPERATIONS
Charles S. Carnaggio, Director
(410) 767-8758

The Office of Transit Operations originated as
the Transit Operations Division in 1983. The Of-
fice was reorganized under its present name in
1993. The Office oversees transportation mainte-
nance as well as planning and scheduling; and the
Mass Transit Administration Police paratransit
services for the Bus, Light Rail, Maryland Com-
muter (MARC) Rail Passenger Service, and Metro.

BUS OPERATIONS
W. Stewart Taylor, Manager
(410)333-3500

A fleet of 850 buses provides transportation to over
250,000 customers daily across 62 bus routes in
Baltimore County, Baltimore City, and Anne Arundcl
County, along with contracted bus service in Harford,
Howard, Montgomery and Talbot counties.

LIGHT RAIL OPERATIONS
Jerry W. Flanders, Acting Manager
(410) 333-7669

Inaugurated in 1992, the Central Light Rail
Line consists of electric light rail cars that provide