tions provide telephone hotlines, counseling, and
medical and legal accompaniment.
The Homeless Women's Shelter Program originated
in 1980 from legislation to establish a model crisis
shelter for homeless women. Currently, the Pro-
gram maintains ten homes, which provide tempo-
rary residence and counseling to enable clients to
secure more permanent living situations and resolve
the problems which led to the homelessness.
The Transitional Housing Program was created in
1986 as part of the Governor's Housing Initiative.
Three pilot projects were established consisting of
small multifamily residences with supervision and on-
site support services. Homeless single mothers and
their children live in the residences for up to eighteen
months while the women obtain the education and
skills needed to become self-sufficient.

CHILD SUPPORT ENFORCEMENT
ADMINISTRATION

Kenneth H. Rumsey, Acting Executive Director

311 West Saratoga St.
Baltimore, MD 21201 (410) 767-7674

Within the Department of Public Safety and Cor-
rectional Services, enforcement of court-ordered child
support formerly was the duty of the Division of
Parole and Probation. Then, under the Department
of Human Resources, from 1979 to 1984, the Income
Maintenance Administration was the public agency
through which support payments were channeled. In
1984, the Child Support Enforcement Administra-
tion was created in the Department of Human Re-
sources to provide child support services for families
(Chapter 296, Acts of 1984). Through local depart-
ments of social services, State's Attorneys' offices,
courts, and other agencies, the Administration locates
absent parents; determines paternity; establishes, re-
views, modifies, and enforces support orders; and
collects and disburses support payments (Code Fam-
ily Law Article, secs. 10-106 through 10-117).
Recipients of Aid to Families with Dependent
Children (AFDC) and Non-Public Assistance
Medical Assistance receive services at no charge and
are required to cooperate with the Administration
in order to secure support. After the first $50
collected each month is paid to the family receiving
AFDC, any further support collected is reimbursed
to the State and federal governments for public
assistance paid to the family.
For a one-time fee of $20 regardless of income,
the Administration also provides services to all
other families. Collections made on behalf of such
families are paid in full to the family.
The Administration is comprised of the Balti-
more City Office of Support Enforcement, and five
offices: Consumer Relations, Interstate Opera-

tions, Intercepts and Adjustments, Service Delivery,
and Program Initiatives. The Executive Director is
appointed by the Secretary of Human Resources.

BALTIMORE CITY
OFFICE OF SUPPORT ENFORCEMENT
Louis Curry III, Director
(410) 333-6540

The Baltimore City Office of Support Enforce-
ment began as the Baltimore City Bureau of Sup-
port Enforcement under the Baltimore City
Department of Social Services. Responsibility for
the Bureau was assumed by State government on
October 1, 1990. At that time, the Bureau was
transferred to the Child Support Enforcement Ad-
ministration. The Bureau was renamed Baltimore
City Office of Support Enforcement in 1993.

OFFICE OF CONSUMER RELATIONS
Eugene Allbrooks, Administrator
(410) 767-7619

Created in 1992, the Office of Consumer Rela-
tions is responsible for customer services, and the
Ten-Most-Wanted Program.

OFFICE OF INTERSTATE OPERATIONS
Roselyn B. Ushry, Administrator
(410) 767-7682

The Office of Interstate Operations began in 1981 as
the Office of Central Operations. The Office was reor-
ganized in 1991 as the Office of Policy and Central
Operations, and in 1993 under its present name. The
Office oversees the Central Registry and the State Parent
Locator Service. Cases received from other states are
processed by the Office and referred to a local child
support enforcement agency and an intercept program.

OFFICE OF INTERCEPTS & ADJUSTMENTS
Karen A. Mayer, Administrator
(410) 767-7426

Beginning in 1981, the Office of Central Opera-
tions oversaw intercept programs. The Office of Policy
and Central Operations assumed that oversight in
1991. By reorganization in 1992, the Office of Inter-
cepts and Adjustments was created to intercept State
and federal tax returns, unemployment benefits, and
lottery winnings in order to deduct child support. The
Office also monitors the collection by local agencies of
child support overpayments.

OFFICE OF SERVICE DELIVERY
Daria A. Sneade, Administrator
(410) 767-7603

The Office of Service Delivery began as the Field
Operations Office in 1981. This office monitored
operations of local child support enforcement agen-