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Session Laws, 2007
Volume 803, Page 458   View pdf image
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2007 Laws of Maryland
Ch.3
THE INTERNAL GRIEVANCE PROCEDURE SHALL: (1) ALLOW A SUBSCRIBER TO SUBMIT A WRITTEN GRIEVANCE TO THE
PROVIDER; (2) REQUIRE THE PROVIDER TO SEND A WRITTEN ACKNOWLEDGMENT
TO THE SUBSCRIBER WITHIN 5 DAYS AFTER RECEIPT OF THE WRITTEN GRIEVANCE; (3) GIVE A SUBSCRIBER WHO FILES A WRITTEN GRIEVANCE THE RIGHT
TO MEET WITH MANAGEMENT OF THE PROVIDER WITHIN 45 DAYS AFTER RECEIPT OF
THE WRITTEN GRIEVANCE TO PRESENT THE SUBSCRIBER'S GRIEVANCE; AND (4) REQUIRE THE PROVIDER TO RESPOND WITHIN 45 DAYS AFTER
RECEIPT OF THE WRITTEN GRIEVANCE REGARDING THE INVESTIGATION AND
RESOLUTION OF THE GRIEVANCE. REVISOR'S NOTE: This section is new language derived without substantive
change from former Art. 70B, § 11G. In subsection (b)(1) of this section, the reference to "allow[ing]" a
subscriber to submit a written grievance is substituted for the former
reference to "providing] for ... [t]he opportunity for" a subscriber to submit
a written grievance for brevity. In subsection (b)(3) of this section, the former phrase "to afford the
subscriber the opportunity" is deleted as surplusage. Defined terms: "Provider" § 10-401
"Subscriber" § 10-401 10-429. COPIES OF MATERIALS. A PROVIDER SHALL MAKE READILY AVAILABLE TO ITS SUBSCRIBERS FOR
REVIEW AT THE FACILITY COPIES OF ALL MATERIALS THAT THE PROVIDER SUBMITS
TO THE DEPARTMENT THAT ARE REQUIRED TO BE DISCLOSED UNDER THE PUBLIC
INFORMATION ACT. REVISOR'S NOTE: This section is new language derived without substantive
change from former Art. 70B, § 11A(d). Defined terms: "Department" § 10-101
"Facility" § 10-401
"Provider" § 10-401
"Subscriber" § 10-401
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Session Laws, 2007
Volume 803, Page 458   View pdf image
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