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Martin O'Malley, Governor
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Ch. 342
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PERTAINING TO AN ADJUSTMENT PROGRAM OR TO A CONDITION THAT MAY
SUBSTANTIALLY AFFECT MOTOR VEHICLE DURABILITY, RELIABILITY, OR
PERFORMANCE; AND
(3) WITHIN 90 DAYS AFTER THE ESTABLISHMENT OF A NEW
ADJUSTMENT PROGRAM, IS SENT WRITTEN NOTICE BY FIRST-CLASS MAIL OF
THE TERMS AND CONDITIONS OF THE ADJUSTMENT PROGRAM.
(B) (1) A MANUFACTURER OF MOTOR VEHICLES SOLD IN THE STATE
SHALL ENSURE THAT THE PURCHASER OF A NEW MOTOR VEHICLE RECEIVES, AT
THE TIME OF PURCHASE, A WRITTEN NOTICE DESCRIBING THE RIGHTS AND
REMEDIES PROVIDED UNDER THIS SECTION.
(2) THE WRITTEN NOTICE SHALL BE CONSIDERED SUFFICIENT IF
STATED IN SUBSTANTIALLY THE FOLLOWING FORM:
"SOMETIMES (INSERT MANUFACTURER'S NAME) OFFERS A SPECIAL
ADJUSTMENT PROGRAM TO PAY ALL OR PART OF THE COST OF CERTAIN
REPAIRS BEYOND THE TERMS OF THE WARRANTY. CHECK WITH YOUR DEALER
TO DETERMINE WHETHER ANY ADJUSTMENT PROGRAM IS APPLICABLE TO YOUR
MOTOR VEHICLE."
(C) IF A DEALER HAS RECEIVED NOTIFICATION OF A MANUFACTURER'S
ADJUSTMENT PROGRAM COVERING A PARTICULAR CONDITION, OR OTHERWISE
HAS KNOWLEDGE OF THE ADJUSTMENT PROGRAM, THE DEALER SHALL
DISCLOSE THE TERMS AND CONDITIONS OF THE ADJUSTMENT PROGRAM TO A
CONSUMER SEEKING REPAIRS FOR THE CONDITION AT THE DEALER'S REPAIR
FACILITY.
(C) A MANUFACTURER SHALL PROVIDE TO ITS DEALERS INFORMATION
ABOUT EACH ADJUSTMENT PROGRAM OF THE MANUFACTURER IN A FORMAT
THAT FACILITATES THE DISCLOSURE OF THE TERMS AND CONDITIONS OF THE
ADJUSTMENT PROGRAM TO A CONSUMER SEEKING REPAIRS AT THE DEALER'S
REPAIR FACILITY.
(D) (1) A MANUFACTURER THAT ESTABLISHES AN ADJUSTMENT
PROGRAM SHALL IMPLEMENT PROCEDURES TO ENSURE REIMBURSEMENT OF
EACH CONSUMER WHO:
(I) IS ELIGIBLE UNDER THE ADJUSTMENT PROGRAM; AND
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-2165-
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