(1) INSERTING THE NOTICE ON OR WITH THE CUSTOMER'S FIRST BILL
FOR WHICH THE CHANGE IS EFFECTIVE; OR

(2) SENDING A SEPARATE NOTICE TO THE CUSTOMER WITHIN 10 30
DAYS AFTER THE CHANGE TAKES EFFECT.

(E) A TELEPHONE COMPANY OR RESELLER MAY NOT, ON BEHALF OF A
CUSTOMER FAIL TO MAKE ANY CHANGE IN A CUSTOMER'S TELEPHONE COMPANY,
RESELLER OR TELECOMMUNICATIONS SERVICE OPTIONS, OR IN THE PERSON WHO
BILLS THE CUSTOMER OR THE CUSTOMER'S BILLING ARRANGEMENT WHEN THE
CHANGE ORDER HAS BEEN RECEIVED IN A MANNER THAT COMPLIES WITH FEDERAL
AND STATE RULES AND REGULATIONS. ALL SUCH CHANGE ORDERS SHALL BE
PROPERLY PROCESSED TO ASSURE THAT THE ORDER IS COMPLETED AND SERVICE
WILL BE PROVIDED BY THE NEW TELEPHONE COMPANY OR RESELLER OF CHOICE
WITHIN 15 BUSINESS DAYS OF RECEIPT OF THE COMPLIANT CHANGE ORDER OR AS
OTHERWISE NEGOTIATED WITH THE CUSTOMER.

8-407.

(A) IF THE COMMISSION DETERMINES THAT A HOLD ORDER OR FREEZE IS
NECESSARY, THE COMMISSION MAY REQUIRE A TELEPHONE COMPANY OR
RESELLER THAT OPERATES THE NETWORK FACILITIES THAT CONTROL ROUTING,
SELECTION, OR BILLING FUNCTIONS NECESSARY TO IMPLEMENT THE HOLD ORDER
OR FREEZE TO OFFER THE HOLD ORDER OR FREEZE TO THE TELEPHONE
COMPANY'S END-USE CUSTOMERS OR TO THE RESELLER'S END-USE CUSTOMERS AS
A METHOD OF REDUCING INCIDENTS OF UNAUTHORIZED CHANGES IN A
CUSTOMER'S TELEPHONE COMPANY, RESELLER OR TELECOMMUNICATIONS
SERVICE OPTIONS, OR IN THE PERSON WHO BILLS THE CUSTOMER OR THE
CUSTOMER'S BILLING ARRANGEMENT.

(B) A TELEPHONE COMPANY OR RESELLER THAT IS REQUIRED TO OFFER A
HOLD ORDER OR FREEZE SHALL IMPLEMENT THE HOLD ORDER OR FREEZE IN A
NONDISCRIMINATORY AND COMPETITIVELY NEUTRAL MANNER THAT DOES NOT
GIVE THE TELEPHONE COMPANY OR RESELLER AN ADVANTAGE OVER ITS
COMPETITORS IN THE TELECOMMUNICATIONS MARKET

(C) ALL REGULATIONS REGARDING THE IMPLEMENTATION OF A HOLD
ORDER OR FREEZE SHALL BE CONSISTENT WITH THE RULES AND REGULATIONS OF
THE FEDERAL COMMUNICATIONS COMMISSION

8-404. 8-407. 8-408.

(A) TO IMPLEMENT THIS SUBTITLE THE COMMISSION MAY ADOPT
REGULATIONS NECESSARY TO CARRY OUT THE PROVISIONS OF THIS SUBTITLE THAT
ARE, CONSISTENT WITH FEDERAL LAW AND REGULATIONS.

(B) THE REGULATIONS MAY INCLUDE:

(1) PROCEDURES FOR A CUSTOMER TO AUTHORIZE AND CONFIRM A
CHANGE IN A THE CUSTOMER'S TELEPHONE COMPANY OR RESELLER MADE BY
ANOTHER TELEPHONE COMPANY OR RESELLER ON BEHALF OF THE CUSTOMER;