13-203.

(a) If, following informal discussion with the supervisor, a dispute remains
unresolved, the grievance procedure is available. There are three steps in the
grievance procedure.

(b) (1) Step One. Step one is the initiation of a complaint. Grievances shall
be initiated within 30 calendar days of the action involved, or within 30 calendar days
of the employee having reasonable knowledge of the act, unless these time limits are
further delimited as stated in § 13-205. Appeals within the grievance procedure shall
be timed from receipt of the written opinion of management or from when such
opinion is due, whichever comes first. An aggrieved employee or the employee's
designated representative may present the grievance in writing to the department
head or chairman or designee for formal consideration. If the grievance is presented
to the department head or chairman or designee, within 5 days after the receipt of the
written grievance a conference shall be held with the aggrieved or the employee's
designated representative and within 5 days after the conclusion of the conference a
decision shall be rendered in writing to the aggrieved or the employee's designated
representative. If the aggrieved employee is not satisfied with the decision rendered
at this step, the employee or the employee's designated representative may appeal in
writing to step two within 5 days.

(2) Both employee and department head or chairman or designee shall
continue to review the matter, either privately or with the help of others in the
employee's immediate work unit who are directly involved in the grievance. Each
department head or chairman or designee shall use judgment in keeping superiors
informed of the status of each grievance and, if necessary, request guidance, advisory
committees, or other assistance consistent with departmental policy. If either the
employee or the department head or chairman or designee feels the need for aid in
arriving at a solution, the campus personnel department may be requested to provide
resource staff or any other available resource personnel may be invited to participate
in further discussions. The addition of such participants does not relieve the
department head or chairman or designee and the employee from responsibility for
resolving the problem.

(c) Step Two. The appeal shall be submitted to the president of the constituent
institution or the president's designated representative within 5 days after the receipt
of the written decision at step one. The president or the president's designated
representative shall hold a conference with the aggrieved or the employee's
designated representative within 10 days of receipt of the written grievance appeal
and render a written decision within 15 days after the conclusion of the conference.

(d) Step Three. In the case of any still unresolved grievance between an
employee and the constituent institution, the aggrieved employee, after exhausting
all available procedures provided by the constituent institution, may submit the
grievance to either arbitration or to the [ Secretary of Budget and Management]
CHANCELLOR WHO MAY DELEGATE THIS RESPONSIBILITY TO THE OFFICE OF
ADMINISTRATIVE HEARINGS IN ACCORDANCE WITH TITLE 10, SUBTITLE 2 OF THE
STATE GOVERNMENT ARTICLE. In either case, the appeal shall be submitted within
10 days after the receipt of any written decision pertaining to that grievance and