Ch. 639                                    1997 LAWS OF MARYLAND

(2) (1) ON OR BEFORE JANUARY 1, 1998, AND EACH YEAR
THEREAFTER, IN CONSULTATION WITH INTERESTED PARTIES, THE DEPARTMENT
SHALL PUBLISH EXPECTED REVIEW TIMES FOR EACH LICENSING AND PERMITTING
PROGRAM.

(3) (2) ON OR BEFORE JANUARY 1, 1998, FOR EACH LICENSING AND
PERMITTING PROGRAM, THE DEPARTMENT SHALL OFFER ASSISTANCE AND
INFORMATION TO PERSONS WHICH MAY INCLUDE:

(I)      WRITTEN LISTS OF INFORMATION AND MATERIALS REQUIRED
WITH APPLICATIONS;

(II)     WRITTEN LISTS OF COMMON APPLICATION QUESTIONS AND
MISTAKES;

(III)   PREAPPLICATION MEETINGS WITH PROSPECTIVE APPLICANT
TO ADDRESS TECHNICAL ISSUES;

(IV)   WRITTEN RECEIPTS TO THE APPLICANT UPON SUBMISSION OF
AN APPLICATION; AND

(V)    THE STATUS OF ACTIVE APPLICATIONS.

(B) (1) THIS SUBSECTION APPLIES TO PERMITS WHICH ARE IDENTIFIED IN §
1-601(A) OF THIS SUBTITLE

(2)     THE DEPARTMENT SHALL PROVIDE TO THE APPLICANT:

(1) A NOTICE OF COMPLETED APPLICATION TO THE APPLICANT;
OR

(II) IF THE DEPARTMENT DETERMINES THAT THE APPLICATION IS
INCOMPLETE, THE REASONS, IN WRITING, THAT THE APPLICATION WAS
DETERMINED TO BE INCOMPLETE

(3)     THE NOTICE OF COMPLETED APPLICATION SHALL INCLUDE AN
ESTIMATED TIME FOR ISSUANCE OF THE TENTATIVE DETERMINATION IF
REQUESTED BY THE APPLICANT.

(4)     A PERMIT APPLICANT MAY APPLY TO THE DEPARTMENT FOR A
REFUND OF ALL OR A PORTION OF THE APPLICATION FEE IF:

(I)      THE DEPARTMENT FAILS TO ISSUE A TENTATIVE
DETERMINATION REGARDING THE APPLICATION WITHIN THE ESTIMATED TIME
PROVIDED IN THE NOTICE OF COMPLETED APPLICATION;

(II)    THE APPLICANT DEMONSTRATES THAT THE DELAY WAS
CAUSED SOLELY BY THE DEPARTMENT AND WAS NOT THE RESULT OF PROCEDURES
OR REQUIREMENTS OUTSIDE CONTROL OF THE DEPARTMENT, INCLUDING:

1.       REVIEWS BY FEDERAL, LOCAL, OR OTHER STATE
GOVERNMENT AGENCIES;

2.       PROCEDURES FOR PUBLIC PARTICIPATION; OR

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