1466                                             LAWS OF MARYLAND                                        Ch. 382

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(2) Both employee and [designated supervisor] DEPARTMENT
HEAD OR CHAIRMAN OR DESIGNEE shall continue to review the matter,
either privately or with the help of others in the employee's
immediate work unit who are directly involved in the grievance.

Each [supervisor] DEPARTMENT HEAD OR CHAIRMAN OR DESIGNEE shall

use [his] judgment in keeping [his] superiors informed [on] OF
the status of each grievance and, if necessary, request guidance,
advisory committees, or other assistance consistent with
departmental policy. If either the employee or the [supervisor]

DEPARTMENT HEAD OR CHAIRMAN OR DESIGNEE feels the need for aid in

arriving at a solution, [he may request] the campus personnel
department MAY BE REQUESTED to provide, resource staff or [he may
invite] any other available resource personnel MAY BE INVITED to
participate in further discussions. The addition of such
participants does not relieve the [designated supervisor]
DEPARTMENT HEAD OR CHAIRMAN OR DESIGNEE and the employee from

responsibility for resolving the problem.

[(c) (1) Step Two. The grievance appeal shall be presented
in writing to the department head or chairman or his designated
representative who shall process the appeal from the next lower
level. Within 5 days after receipt of the written grievance, the

department head or chairman or his designated representative
shall hold a conference with the aggrieved or his designated
representative and render a written decision within 10 days, after
the conclusion of the conference. If the aggrieved is not
satisfied with the decision, he may appeal in writing to the next
step within 5 days. The department head or chairman shall use
his judgment in keeping his superiors informed of the status of
each grievance and, if necessary, request guidance, advisory
committees, or other assistance in finding resolution.

(2) The employee relations staff of the campus Personnel
Department are available to serve as resource personnel in answer
to any questions by either employee or employer. However, this
does not relieve the department head or chairman from the
responsibility of issuing a written decision at step two of this
procedure.

(d) Step Three. The grievance appeal shall be presented, in
writing, to the chancellor or his designated representative who
shall process the appeal from the next lower level. Within 10
days after the receipt of the written grievance appeal, the
chancellor or his designated representative shall hold a hearing
with the aggrieved or his designated representative and render a
written decision within 15 days after the conclusion of the
conference to the aggrieved.]

[(e)] (C) Step [Four] TWO. The appeal shall be submitted
to the president of the University or [his] THE PRESIDENT'S
designated representative within [10] 5 days after the receipt of
the written decision at step [three] ONE. The president or [his]
THE PRESIDENT'S designated representative shall hold a conference
with the aggrieved or [his] THE EMPLOYEE'S designated
representative within 10 days of receipt of the written grievance