3078

LAWS OF MARYLAND

Ch. 603

(3) (I) THE DENTAL PLAN ORGANIZATION SHALL PRESERVE
ITS BOOKS, ACCOUNTS, AND RECORDS FOR AT LEAST 5 YEARS.

(II) PRESERVATION BY PHOTOGRAPHIC REPRODUCTION
OR RECORDS IN PHOTOGRAPHIC FORM SHALL CONSTITUTE COMPLIANCE WITH
THIS SUBTITLE.

(B)  AT THE DISCRETION OF THE COMMISSIONER, THE SECRETARY OF
HEALTH AND MENTAL HYGIENE AND THE MARYLAND STATE BOARD OF DENTAL
EXAMINERS MAY PARTICIPATE IN THE INVESTIGATION AND EXAMINATIONS
DESCRIBED IN THIS SECTION TO VERIFY THE EXISTENCE OF A SOLVENT
DENTAL PLAN.

(C)  THE EXPENSE INCURRED BY THE COMMISSIONER, THE SECRETARY
OF HEALTH AND MENTAL HYGIENE, AND THE MARYLAND STATE BOARD OF
DENTAL EXAMINERS IN ANY EXAMINATION MADE PURSUANT TO THIS SECTION
SHALL BE PAID FOR BY THE PERSON EXAMINED IN ACCORDANCE WITH THE
PROVISIONS OF § 33 OF THIS ARTICLE.

589.

(A)  A DENTAL PLAN ORGANIZATION SHALL ESTABLISH AND MAINTAIN
A COMPLAINT SYSTEM TO PROVIDE REASONABLE PROCEDURES FOR THE
RESOLUTION OF WRITTEN COMPLAINTS INITIATED BY ENROLLEES
CONCERNING DENTAL PLAN SERVICES. THE DENTAL PLAN ORGANIZATION
SHALL MAINTAIN RECORDS OF ALL WRITTEN COMPLAINTS INITIATED BY
ENROLLEES.

(B)  THE COMMISSIONER MAY EXAMINE THE COMPLAINT SYSTEM. IF
THE COMMISSIONER DETERMINES THAT THE SYSTEM IS NOT ADEQUATE, THE
COMMISSIONER MAY REQUIRE A REVISION OF THE COMPLAINT SYSTEM.

590.

(A)  ON OR BEFORE JULY 1 OF EACH YEAR, EVERY DENTAL PLAN
ORGANIZATION SHALL FILE WITH THE COMMISSIONER A REPORT COVERING
ITS ACTIVITIES FOR THE PRECEDING CALENDAR YEAR.

(B)  THE REPORTS SHALL BE ON FORMS PRESCRIBED BY THE
COMMISSIONER AND SHALL INCLUDE:

(1)  A FINANCIAL STATEMENT OF THE DENTAL PLAN
ORGANIZATION, INCLUDING ITS BALANCE SHEET, RECEIPTS, AND
DISBURSEMENTS FOR THE PRECEDING YEAR CERTIFIED BY A CERTIFIED
PUBLIC ACCOUNTANT;

(2)  ANY SIGNIFICANT MODIFICATION OF INFORMATION
SUBMITTED WITH THE APPLICATION FOR A CERTIFICATE OF AUTHORITY;

(3)  THE NUMBER OF PERSONS WHO BECAME ENROLLEES DURING
THE YEAR, THE NUMBER OF ENROLLEES AS OF THE END OF THE YEAR, AND
THE NUMBER OF ENROLLMENTS TERMINATED DURING THE YEAR;