424/Maryland Manual

EMPLOYEE SERVICES

Jeanne Zarnoch, Director of Employee Services
225-4943

The Director of Employee Services oversees the
Employee Development Division and the
Employee Assistance Program. The Director also is
responsible for publication of The Marylander
newsletter; and statewide employee recognition
programs, such as the Service Awards and Incentive
Awards Programs.

EMPLOYEE DEVELOPMENT DIVISION
Wylie A. Campbell, Jr., Administrator

2100 Guilford Ave.
Baltimore, MD 21218 333-6417

The Employee Development Division was
formed in 1972. The Division provides comprehen-
sive training and development programs for State
employees to increase their efficiency and produc-
tivity (Code 1957, Art. 64A, sec. 49). Division
programs are administered by two specialized cost-
reimbursable training units—the Management
Development Center and the Clerical Training In-
stitute. A catalog of courses offered by the Center
and Institute is available to State employees upon
request.

MANAGEMENT DEVELOPMENT CENTER
Barbara A. Webb, Chief
333-6415

The Management Development Center trains
State employees in management and executive
skills. Many of the Center's 72 courses are college
accredited.

CLERICAL TRAJNING INSTITUTE
Delores A. Wright, Chief
333-6416

The Clerical Training Institute trains State
employees in technical skills for work with com-
puters, word processors, and typewriters; general
office procedures and management skills; and
English language and communications. The In-
stitute offers approximately 46 courses, many of
which are college accredited.

EMPLOYEE ASSISTANCE PROGRAM
Frederick E. Ramsey, Administrator

2100 Guilford Ave.
Baltimore, MD 21218 333-6407

Created in 1969, the Employee Assistance Pro-
gram helps State employees whose personal
problems affect their work. For these employees,
the Program coordinates assessment and referral
services from health care providers under contract
throughout the State. The Program offers services
for alcohol-related problems; family or marital dif-
ficulties; emotional, financial, or legal problems;
stress; and substance abuse.