Interning in Reference Services
By Emily Willard
I guess I could be considered this summer's do-it-all
reference person. Activities ranged from counting 18th
century wills to filing modern autopsy reports to scanning
documents for copy orders. Along the way I have started to
learn the great art of archival management and the
delivery of reference services.
I learned the basics of how the Archives is organized,
mostly through use of the guide to government records web
pages while trying to determine where returned files and
new filings for retired cases should be placed. I handled
autopsy reports, criminal papers, and civil case
files.
Some activities involved data collection to help the
Archives plan for making some record series available
online. I obtained image counts from reels of microfilm
and original books of the heavily used series, mostly
probate records and indexes. Some documents were quite
interesting. Estate inventories from the early 18th
century included such entries as "3 wash basins" and "1
oak table, damaged". The militia appointments contained
lists of soldiers, showing their names, ages, and
residences. It was fascinating to see the actual papers
that we learn about at school.
The card indices in the search room were examined, and
counted, as potential candidates for online access.
Luckily it was already known that there are one hundred
index cards in an inch. So I was able to measure each
drawer instead of counting each card.
After receiving instruction in the use of scanners and
the copy order tracking system, I was often recruited to
help the reference staff fill work orders on busy days in
the search room.
I started off not knowing anything about the Archives;
now I have gained an understanding of how the Archives
serves the people of the past, present, and
future.
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