[photo, Montgomery Park Business Center, 1800 Washington Blvd., Baltimore, Maryland] The State Lottery and Gaming Control Agency was formed as the State Lottery Agency by constitutional amendment in 1972 (Chapter 365, Acts of 1972, ratified November 7, 1972). The Agency began operation on January 2, 1973. In October 2012, it reformed under its present name with added responsibilities for gaming, especially table games (Chapter 1, Acts of 2012 2nd Special Session).

The Maryland State Lottery as well as State gambling casinos are overseen by the Agency.

Montgomery Park Business Center, 1800 Washington Blvd., Baltimore, Maryland, February 2004. Photo by Diane F. Evartt.

With Senate advice and consent, the Director of the State Lottery and Gaming Control Agency is appointed by the Governor (Code State Government Article, secs. 9-101 through 9-125). With the approval of the State Lottery and Gaming Control Commission and the Legislative Policy Committee of the General Assembly, the Agency's Director may enter into agreements to operate multijurisdictional lotteries with any other political entity outside the State or outside the United States, or with a private licensee of a state or other nation (Chapter 449, Acts of 2002).

Within the Agency are four divisions: Administration, Finance, Operations and Information Technology; Enforcement; Gaming; and Lottery. The Agency also is aided by the State Lottery and Gaming Control Commission.

Through the Maryland State Lottery, lottery tickets are sold and cashed at licensed retail establishments throughout Maryland. These lottery agents are private businesses that receive commissions and fees to sell the games to the public. Transactions are conducted through terminals connected to a computerized on-line real-time system.

Lottery income is the State's third largest source of revenue, after income taxes and sales taxes. Sixty percent of Lottery revenue goes to pay prizes to players, with the remaining funds going to retailer commissions and operational expenses. Thirty percent of revenues from the State Lottery are deposited in the General Fund of the State Treasury to support Maryland government programs in education, public health, public safety and the environment.

In 2008, Maryland voters ratified a constitutional amendment allowing installation of slot machines in Baltimore City and four counties: Allegany, Anne Arundel, Cecil and Worcester (Chapter 5, Acts of 2007 Special Session, ratified Nov. 4, 2008). The State Lottery and Gaming Control Agency regulates this Maryland Video Lottery Program (slots gambling). The process by which licenses were issued to operate video lottery facilities in those jurisdictions, however, was conducted by the Video Lottery Facility Location Commission.

[photo, Rocky Gap Casino Resort, Flintstone (Allegany County), Maryland] At this time, five State casinos operate in Maryland:
Hollywood Casino in Perryville (Cecil County);
Casino at Ocean Downs in Berlin (Worcester County);
Maryland Live! at Arundel Mills (Anne Arundel County);
Rocky Gap Casino Resort in Flintstone (Allegany County); and
Horseshoe Casino Baltimore (Baltimore City).
A sixth casino is scheduled to open at National Harbor in Prince George's County in 2016.

Rocky Gap Casino Resort, Flintstone (Allegany County), Maryland, October 2014. Photo by Diane F. Evartt.

In 2008, the Education Trust Fund was established as a special nonlapsing fund, the money from which is invested and reinvested by the State Treasurer with interest and earnings accrued to the Fund (Chapter 4, Acts of 2007 Special Session; Code State Government Article, sec. 9-1A-30). From gambling revenue in Fiscal Year 2014, the Education Trust Fund received 39.4 percent, and casino operators received 48.7 percent. Remaining funds were divided among horse-racing activities; local impact grants; small, minority and women-owned businesses; and operational expenses.


Under the Administration, Finance, Operations and Information Technology Division are eight units: Agent Administration; Customer Relations; Facilities Operation; Financial Operations; Human Resources; Information Technology; Procurement and Minority Business Enterprise; and Warehouse Operations.

Information Technology began as the Electronic Data Processing, Research and Development Division, and reorganized as the Information Technology Division in 1997. It merged with Administration, Finance and Operations Division in 2014 to form the Administration, Finance, Operations and Information Technology Division.

The operation of data processing systems that support Lottery gaming activities is managed by Information Technology. It also provides technical assistance to the Agency, and develops and supports internal data systems, the local area network, and website infrastructure.


In December 2010, the Enforcement Division formed. At each Maryland casino, the Division maintains staff who work to resolve customer complaints and to ensure that the Maryland State Lottery and the State gambling casinos comply with regulations.

Four units comprise the Division: Casino Compliance, Casino Licensing and Background Investigation, Lottery Investigations, and Lottery Security.


The Gaming Division was created in July 2011. In Maryland, the Division regulates casino gambling. The Division conducts audits; monitors slot machine ownership and compliance; and manages the central monitor and control system; and administers responsible gambling programs.

Under the Division are three units: Auditing & Regulatory Compliance; Electronic Gaming Device Operations; Responsible Gambling.

Auditing and Regulatory Compliance was established as Casino Auditing under the Gaming Division in July 2011. It received its present name in September 2014.

To ensure the integrity of casino gambling in Maryland, Auditing and Regulatory Compliance collects and reviews operational forms, financial statements, and statistical and performance data. It applies auditing standards to account for and safeguard assets and ensure that the operations, financial position, and cash flows of casinos are reflected accurately. To monitor compliance with internal control systems, Auditing and Regulatory Compliance also oversees field audits of casinos statewide.

Under the Gaming Division, Electronic Gaming Device Operations was organized in July 2011 as Video Lottery Terminal Operations It reformed under its present name in January 2014.

Electronic Gaming Device Operations manages project planning for the opening of casinos. This includes oversight of purchase, installation, testing, maintenance, and compliance to specifications of State-owned slot machines. To ensure maximum revenue generation for the State, the unit works with casino facilities to determine an appropriate mix of slot machine types on the gaming floor.

With casinos, the unit reviews slot machine performance, and seeks to ensure that facilities meet requirements for opening and continuing operations. It also oversees any slot machine conversions, movements, or changes.

Responsible Gambling formed as a unit of the Gaming Division in July 2011. For persons who suffer from pathological or problem gambling, the unit provides education and connections to statewide resources to combat problems through the Maryland Alliance for Responsible Gambling.

The Voluntary Exclusion Program is administered by Responsible Gambling. Individuals who wish to ban themselves from Maryland casinos will be excluded from entering any facility, cashing checks, or using credit cards. Participants also are removed from all casino mailing lists and are not eligible for promotions, credit, or casino complimentary services.


The Lottery Division began as the Marketing Division, reformed as the Marketing and Advertising Division in 1997, and reverted to its original name - Marketing Division - in 1998. It reorganized as the Sales Division in 2001, and merged with the Creative Product Services and Communications Division to form the Lottery Division in 2011.

In June 2005, the Product Development Division, the Creative Services Division, and the Research and Planning Division joined to form the Product Development, Creative Services and Research Division. In January 2008, the Communications Division was added to make the Product Development, Creative Services and Communications Division. In 2009, it was renamed as Creative Product Services and Communications. In July 2011, it joined with the Sales Division to form the Lottery Division.

The Division works to maximize Lottery sales throughout Maryland. It recruits new outlets and ensures that all locations have sufficient products and materials available for players. The Division informs the public and Lottery agents about new games, and monitors the compliance of retailers with Lottery Agency regulations.

Under the Division are four sections: Communications, Creative Services, Product Development, and Sales.

As the Public Affairs Division, Communications originated in 1997, and became the Communications Division in 2001. In January 2008, it joined with the Product Development, Creative Services and Research Division to form the Product Development, Creative Services and Communications Division. It reorganized in 2009 as the Creative Product Services and Communications Division. With the Sales Division it joined to form the Lottery Division in July 2011.

Communications oversees Lottery drawings and functions, including: public and media relations; public affairs; second-chance drawings; promotions and special events; website services; and VIP Club initiatives. Annual reports, newsletters, and special publications are produced by the Division.

Under Communications are three units: Lottery Drawings, Promotions and Special Events, and Public Affairs.

In 2001, Creative Services was initiated as the Creative Services Division. It merged in June 2005 with the Product Development Division and the Research and Planning Division to form the Product Development, Creative Services and Research Division. In January 2008, it reformed as the Product Development Creative Services and Communications Division, and in 2009 reorganized as the Creative Product Services and Communications Division. With the Sales Division it joined to form the Lottery Division in July 2011.

Under the Division, Creative Services develops advertising strategies to achieve the sales and revenue objectives of the State Lottery and Gaming Control Agency. Creative Services evaluates the effectiveness of advertising in terms of reach, frequency, and impression on audiences. Advertising time and space for jackpot announcements, product introductions, promotions, and winner awareness are purchased by this section. To inform consumers about Lottery products, promotions, and programs, the section manages the development and production of advertising materials for television, radio, and print media, as well as at retail sales outlets.

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